Dissertation Form can you please fill this out it only takes 2 minutes thank you!...

Hello Uncanny,

Have you tried to fill out the
Support request form? IF not take a minute fill that out and see what happens with that.

Thanks,

Brad

Xbox Forum team

I'm afraid the only option is to keep trying the recovery form. You get up to 2 attempts per day. If possible, fill out the form on a device which accessed the account previously. This can increase your chances of recovery.

Thanks,
Kyle

Also can you please go to http://goo.gl/jFiCv and fill out the request form there so I have it on record. When you fill it out be VERY specific on the gun. This goes for future viewers of this thread. Thanks

That offer us run by a third party company, not Microsoft, which is why you have to fill out that form for assistance. It can take 3 business days to receive a response from them after filling out that form.

Hello Crouzevialle,

Thank you for keeping us updated. Unfortunately, we would not be able to do much in terms of unlocking your account. As stated above, that can only be done on your own by either logging on to Account.microsoft.com and then following the instructions or by
filling out the account recovery form.

We understand that you have not received any email back after filling out the recovery form. Please note that when filling out the form, you are asked to input a secondary email that is not attached to your Microsoft account. That email is the one that would
be receiving the mail regarding unlocking your account. Please check your spam folder, as the email sometimes goes to the spam folder instead of the normal inbox. If you filled out enough correct information, you would be able to unlock your account by clicking
on the provided link.