display turning off and on

Skyfire 315 · Jan 13, 2014

Set up my new Xbox one last night. All working fine. This morning when turned on the display would come on then go black then come back on then go black and it keeps doing this.

The sound is not effected.

I have tried wiggling and taking out and putting back in the HDMI cables. I tried lowering the screen resolution to 720p.

My console is plugged into my Sony TV via a Sony surround sound system and a sky+ HD box is plugged into the console for TV.

:)

EggsBoxJuan · Jan 13, 2014

Lagging and Audio/Video issues

Something else to try, in the display settings of your console try turning display discovery off if it's on or on if it's off.

EggsBoxJuan · Jan 13, 2014

Xbox working on one TV but not on the other

Hi, could you try turning display discovery off on your console, you'll find that in settings/display.

Oliver L · Jan 13, 2014

Hi,

please try to connect your X1 directly to your TV. This should work fine.

I think the problem ist the HDCP funktion on your Sky+ HD Box.

Have a look at this thread, a Microsoft Program Manager has written some interesting posts.

http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4277/p/1626555/4292810.aspx#4292810

Skyfire 315 · Oct 31, 2018

I found the problem. I discovered the surround sound system options were not displaying either. Replaced the HDMI between that and the TV and it works fine again.

Skyfire 315

I found the problem. I discovered the surround sound system options were not displaying either. Replaced the HDMI between that and the TV and it works fine again.

Oliver L

Hi,

please try to connect your X1 directly to your TV. This should work fine.

I think the problem ist the HDCP funktion on your Sky+ HD Box.

Have a look at this thread, a Microsoft Program Manager has written some interesting posts.

http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4277/p/1626555/4292810.aspx#4292810

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

That's normal. Nothing to worry about.

cory carlson

Thanks but that didnt seem to work, im starting to think its more of a tv thing then xbox, but thanks for your help

Kathy A.

Good day!

We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.

Thank you for your understanding.

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Microsoft Community Moderator

display turning off and on