Disney plus issues

There's currently a known issue with that app. You'll want to wait for that to clear up and then try again. http://xbox.com/status

Hello TheName244,my name is Marvina, I will be happy to help you.

I understand your frustration. It is a serious problem that Disney Plus does not work on your Xbox. Here are some steps you can try to fix the problem:

Check your Internet connection. Make sure your Internet connection is working properly and there are no connectivity issues.

You can test this by opening a web browser and loading a web page.

Check that you have the latest version of Disney Plus. Make sure the Disney Plus app is updated to the latest version.

You can check this by opening the app and navigating to the "About" tab.

Restart your Xbox. Sometimes a simple restart can fix minor problems.

Reset your Xbox's network settings. This is a drastic step, but it may fix the problem if other steps don't work. You can reset your Xbox network settings

I will leave you in a link some other additional information in case this does not work for you.

Source: https://support.xbox.com/thread/help/games-apps/apps-help/troubleshoot-movies-and-tv-on-xbox-one

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina.

Yes the Disney plus also doesn't work for me it keeps saying that's there is smt wrong with my server but on the other devices of mine it work perfectly I even tried Uninstaller and installing it but it doesn't work

None of this works because there's nothing wrong with the Xbox network connection. It works perfectly fine for literally every other streaming app including Hulu and ESPN. I had the trio package with ads but have cancelled and will never have Disney again as long as they just keep redundantly blaming the network connection and their customer's devices instead of taking responsibility for their issues. I've had Disney for years without issues, this is something they changed with the app to make it not work on Xbox. Many people have reported and Disney keeps ignoring and blaming the customer.

I’m currently experiencing the same issue. I recently bought a new Xbox Series S and unable to play any Disney Plus content. The content plays briefly before the video stops followed shortly by the audio.

I have other streaming apps that have no issues and I have another Xbox Series S that plays Disney Plus with no issues.