disney infinity 2.0 game disc loads as a video

Hey there Ariel!

I'm sorry to hear about the issue. Unfortunately we are unable to provide support for Disney Infinity as the service is longer active. You may try getting a new disc or trying the disc in another console (if you have access to one).

Apologies for any frustrations this may cause.

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Xbox Forums Staff

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and if you're a member of the Xbox Insider Program, check out the
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Program troubleshooting.

A descrição do jogo não significa que a base seja necessária:

Descrição

"Você já possui o Disney Infinity 1.0 ou 2.0 e quer jogar Disney Infinity 3.0? Traga a aventura! Você pode comprar o software de videogame Disney Infinity 3.0 como um download digital e desbloquear imediatamente o Disney Infinity 3.0 Toy Box. Criar histórias
e aventuras divertidas com novos personagens e poderes!

Esta compra inclui apenas o Software de jogos de vídeo do Disney Infinity 3.0. Por favor, note que uma plataforma compatível com a Disney Infinity Base e um mínimo de 1 Disney Infinity Figure é necessária para jogar. A Disney Infinity Base está disponível
apenas nos pacotes iniciais Disney Infinity Starter Packs ou nos Disney Infinity 2.0 Toy Box Combo Packs. Para mais detalhes sobre a compatibilidade do Disney Infinity Base, visite Disney.com/Infinity.

Você precisaria comprar a base para continuar jogando ou solicitar um reembolso.
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[Mod Translation - The description of the game does not mean that the base is needed:

description

"You already have Disney Infinity 1.0 or 2.0 and you want to play Disney Infinity 3.0? Bring adventure! You can buy Disney Infinity 3.0 video game software as a digital download and instantly unlock the Disney
Infinity 3.0 Toy Box. with new characters and powers!

This purchase only includes the Disney Infinity 3.0 Video Game Software.
Please note that a platform compatible with the Disney Infinity Base and a minimum of 1 Disney Infinity Figure is required to play.
The Disney Infinity Base is available only in the initial Disney Infinity Starter Packs or in the Disney Infinity 2.0 Toy Box Combo Packs.
For more details on Disney Infinity Base compatibility, visit Disney.com/Infinity.

You would need to purchase the base to continue playing or request a refund.]

Tried the IOS version of Disney infinity and I kinda like it. Also read up on SW Disney Infinity on Game Informer and looks really cool. May pick up the Xbox one Version of Disney infinity 2.0 to get started.

Will this still work with disney infinity 2.0

You do know that Infinty was shut down some time ago by Disney and they shut the studio right?

What consoles and platforms is Disney Infinity available on?

Not only can you explore different worlds in Disney Infinity, you can explore them on a variety of different consoles and platforms!

• Disney Infinity was created for Xbox 360, PlayStation 3, Wii U*, and Wii*
• Disney Infinity 2.0 was created for Xbox 360, Xbox One, PlayStation 3, PlayStation 4, PlayStation Vita, and Wii U*
• Disney Infinity 3.0 was created for Xbox 360, Xbox One, PlayStation 3, PlayStation 4, Wii U*, and Apple TV

Online Services: As of September 30, 2016, online services (including web code redemption) are no longer available. While the console versions of Disney Infinity may still be available for download and playable, there are no plans for future updates and
active product support is no longer provided.

*Disney Infinity for Nintendo Wii and Disney Infinity 2.0 and 3.0 for Wii U have now been retired. While the games may still be playable, there are no plans for future updates and active product support will no longer be provided.

Disney Infinity – Disc Troubleshooting

If your game disc isn't working, please try the following:

1. Ensure that the game disc and console match. For instance, if the game disc is designed for an Xbox 360, it can only be used in that console.
2. Ensure that your console is updated. If you are connected to the internet, the console will update automatically. If not, check for updates. Please refer to the console's manual or support site for more information: Xbox support, PlayStation support, or
   Nintendo support.
3. Check the disc – is it physically damaged? Does it have any scratches or rings?
4. Do you see an error message? If so, try cleaning the disc. Again, please refer to the console's manual or support sites above for more information.
5. Try clearing the cache on your console.

Please note that we no longer have an inventory of Disney Infinity game discs, so we are unable to assist with exchanges.