Disney Fairies Hidden Treasures "This app does not work on your device."

Discus and support Disney Fairies Hidden Treasures "This app does not work on your device." in XBoX Games and Apps to solve the problem; I purchased the full game of Disney Fairies Hidden Treasures and had completed half of it with my daughter. My laptop crashed, so I bought a new one,... Discussion in 'XBoX Games and Apps' started by AhmadYamani, Jul 17, 2016.

  1. AhmadYamani
    AhmadYamani Guest

    Disney Fairies Hidden Treasures "This app does not work on your device."


    I purchased the full game of Disney Fairies Hidden Treasures and had completed half of it with my daughter. My laptop crashed, so I bought a new one, but now when I try and install the game in windows store, it says "This app does not work on your device"
    or on the installation page, it says, this app is no longer available. After searching around the web, some people say claim that it's no longer available for Windows 10 and can only be installed on Windows 8.1. Surprisingly, the free edition (lite) which
    just has one part of the game could be installed and works just fine. Fortunately, I happen to have the paid version installed on my desktop pc running windows 10 pro but it's not a touch screen, and I don't want to play it with a mouse !

    I'd appreciate if someone could give me a clue on how to install this game on my laptop, I currently have the lite edition installed, but I need the full game which I paid for and can't manage to install cause the install button is greyed out. I hope this
    gets resolved soon since my daughter is not a single bit happy about this situation!

    :)
     
    AhmadYamani, Jul 17, 2016
    #1
  2. I have an ongoing issue with some of my apps/games missing.

    Just in case support asks, here is the info for Disney fairies above from my account purchase site.

    Order number 566890605662855337

    October 30, 2014


    Payment method
    • Microsoft account

    Get order help



    Disney Fairies Hidden Treasures "This app does not work on your device." [​IMG]



    For Testing only
    Disney
    Fairies Hidden Treasures

    $15.99

    Completed

    Subtotal

    $15.99

    Tax

    $1.28

    Total

    $17.27

     
    Crooked Delight, Jul 17, 2016
    #2
  3. AaronBre
    AaronBre Guest
    Microsoft games and Xbox sign-in issues

    I am also having the issue where all of my app based games on Windows 10 have stopped being able to log into Xbox Live. The Xbox app logs into Xbox Live as does signing in via www.xbox.com.

    I have tried the following games: AlphaJax, Cut the Rope, Disney Fairies Hidden Treasures, Gravity Guy, Halo: Spartan Assault, Hexic, iStunt 2, any of the Microsoft games like Bingo, Jigsaw, etc.

    Things are wrong fine on my Surface RT (running 8.1RT) so it is not my account but something specific to a Windows 10 PC.
     
    AaronBre, Jul 17, 2016
    #3
  4. AhmadYamani
    AhmadYamani Guest

    Disney Fairies Hidden Treasures "This app does not work on your device."

    I found a work around and that is to play the game on my laptop via a remote desktop connection to my desktop pc which has the full version installed. There is a bit of a lag, but better than no game at all. Microsoft Studios, please fix this!
     
    AhmadYamani, Jul 17, 2016
    #4
  5. Crooked Delight Win User

    I have an ongoing issue with some of my apps/games missing.

    Just in case support asks, here is the info for Disney fairies above from my account purchase site.

    Order number 566890605662855337

    October 30, 2014


    Payment method
    • Microsoft account

    Get order help



    [​IMG]



    For Testing only
    Disney
    Fairies Hidden Treasures

    $15.99

    Completed

    Subtotal

    $15.99

    Tax

    $1.28

    Total

    $17.27

  6. AhmadYamani Win User

    Disney Fairies Hidden Treasures "This app does not work on your device."

    I found a work around and that is to play the game on my laptop via a remote desktop connection to my desktop pc which has the full version installed. There is a bit of a lag, but better than no game at all. Microsoft Studios, please fix this!
  7. AaronBre Win User

    MineSweeper: Can't Sign-In

    I am also having the issue where all of my app based games on Windows 10 have stopped being able to log into Xbox Live. The Xbox app logs into Xbox Live as does signing in via www.xbox.com.

    I have tried the following games: AlphaJax, Cut the Rope, Disney Fairies Hidden Treasures, Gravity Guy, Halo: Spartan Assault, Hexic, iStunt 2, any of the Microsoft games like Bingo, Jigsaw, etc. All have issues signing into Xbox live.

    Things are working fine on my Surface RT (running 8.1RT) so it is not my account but something specific to a Windows 10 PC.
  8. AaronBre Win User

    Microsoft games and Xbox sign-in issues

    I am also having the issue where all of my app based games on Windows 10 have stopped being able to log into Xbox Live. The Xbox app logs into Xbox Live as does signing in via www.xbox.com.

    I have tried the following games: AlphaJax, Cut the Rope, Disney Fairies Hidden Treasures, Gravity Guy, Halo: Spartan Assault, Hexic, iStunt 2, any of the Microsoft games like Bingo, Jigsaw, etc.

    Things are wrong fine on my Surface RT (running 8.1RT) so it is not my account but something specific to a Windows 10 PC.
  9. Galactic Geek Win User

    I have marine camo

    IW, why would you hold back this hidden treasure from us!?
Thema:

Disney Fairies Hidden Treasures "This app does not work on your device."

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