Disks some read some don't.

Hi robcrazylegs,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand the inconvenience caused. As per description, you are having issues on some of Disks which are not working on your Xbox one. It would not launch Minecraft for kids. Let us check on this together and sort this out to assist your concern.

However, we’d like to know more about it in details so that we can provide a more accurate resolution for you. To start, please provide us information/answer on the following questions:

1. Are the compatible to play with Xbox One?
   
2. Do you have the games on your Library?
   
3. What launcher are you using to install the games?
   
4. Is it only the Minecraft affected?
   
5. What troubleshooting steps have you done?
   
6. Was this working before?
   
7. Recent activity or changes made before the issue appeared?
   

So far, from the details you provided, you can try the following steps on the article below and let us know the result. You can just skip those you have done already.

• Games & apps | Xbox Support
  

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.



We will be glad to follow up and help you.

Sincerely,



Xbox Forum Moderator

Microsoft Community

I am having the same issue. All my other disk read perfectly normal. Sometime the MW3 disk reads great but most of the time it doesnt. I will sit there for a good 15-20 min opening and closing the disk tray. I have tried all the trouble shooting tips they
dont work either. Most time i close the tray and it says reading then the disk drive stops spining and it says open tray. Some times it starts to read it and starts to load the game then I get the disk read error. some time it will actually start to play
and I get the disk read error. i am on my second game disk.

Is the disk readable? It may be that some surface scratches could be interfering with your Xbox's ability to read the disk. If that is the case there are places that etch the surface of a disk to remove any light scratches.

I hate to break this to you, but BIll Gates has not been the CEO of Microsoft for some time now. Are you having problems with your disk tray not opening or is the disk drive not reading the disk?

If the disk drive makes an increesed buzzing noise (Louder than normal) while the disk is spinning, You may have an unbalanced disk. Which means when it spins up to read the disk will be vibrating inside the drive making it unreadable.

This could also explain why the disk can read some times but not all the time, due to the faster the disk spins the worse the problem will be.