disk drive wont stay closed when loading game

Covely-F3F26782-BA4E-428C-ACEB-7846496FAF9E · Jul 3, 2014

When I am trying to load a game sometimes like (3 out of 5 times) my drive will go in and come right back out. I close it and it opens again. This will happen about 5 times before It finally stays closed to play the game. My system is only 7 months old!!

:)

Maccadooooooooo · Jul 3, 2014

Disk drive problem

Well i av turned it back on and all that has happened is the disk drive as opened automatically and will not stay closed---fantastic!!! *sarcasm showing*

badboy2021255 · Jul 3, 2014

Disk Drive won't stay closed

Oh yeah and by the way what is wrong with your Xbox is that there is this little plastic switch in your disc tray and a piece of broke off. [Mod Removed]

WPAK · Jul 3, 2014

Hi there,

what things have you tried so far?

Can you check if the eject button is clean so nothing on it could cause an issue like this.

If it is clean and it still keeps happening I do advise to contact Xbox Support to see if they have any additional steps to try. You can contact them via
support.xbox.com/contact-us

Be aware that if they don't have any steps to try you need to request a repair for the console, which can be done by Xbox Support or you can do it yourself via
http://myservice.xbox.com. If your system is only 7 months old the repair should be covered by warranty.

WPAK

Hi there,

what things have you tried so far?

Can you check if the eject button is clean so nothing on it could cause an issue like this.

If it is clean and it still keeps happening I do advise to contact Xbox Support to see if they have any additional steps to try. You can contact them via
support.xbox.com/contact-us

Be aware that if they don't have any steps to try you need to request a repair for the console, which can be done by Xbox Support or you can do it yourself via
http://myservice.xbox.com. If your system is only 7 months old the repair should be covered by warranty.

lacrosse00

What I do to trigger an update that won't download is Open your disk drive, Turn off the xbox(make sure disk drive stays open), Put disk into disk drive, Turn on xbox. This will close the drive and automatically trigger the download.

Major Kilowatt

I would like to ask...

Does the disk drive make a sound when it starts the game?

- Usually when a game is loaded the disk drive will make a mild sound. If it does not it is probably the lens or disk drive.

lacrosse00

If this all started as an update for a game or happened when trying to play a game. I would suggest opening up the disk drive, turning off the xbox(make sure the disk drive stays open), put game disk in the disk drive, turn on the xbox and this should trigger
the update.

Maccadooooooooo

Well i av turned it back on and all that has happened is the disk drive as opened automatically and will not stay closed---fantastic!!! *sarcasm showing*

disk drive wont stay closed when loading game