discounts on a broken Xbox

Hey there, Marking!

We do not sell consoles on the Xbox website, and anything purchased from the Microsoft Store will be a new console.

You may want to reach out to a local retailer to see if they sell officially refurbished consoles for a cheaper price. This will be the best bet for what you are looking for.

Let me know if you have any other questions!

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Xbox Forums Staff



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Program Forums for help with Xbox Insider Program troubleshooting.

Same thing from me yesterday. I guess I will lose the gold discount for Spec Ops: The Line

I've lost a discount too but in the chat they "made" the purchase for me with the respective discount and charged me only the promotional price of the game. They billed my credit card automatically. They can do it for you too so you don't loose the discount.

Update: I've contacted support again via chat and they cancelled my subscription and reactivate it. It's the second time they did this and now IT'S WORKING. The person at the chat told me that since yesterday, doing this method helped all te users so i recommend everyone with this problem to contact the suppor via chat.

Now i can buy the games with gold discount and claim the games with gold.

Update 2: I noticed that now the Game Pass discounts on games are not applying. The Live Gold discounts are working but the Game Pass discounts aren't. I still can play game pass games and play on the cloud, but the discounts are broken.

I think we get plenty of discounts already. We get the Xbox Live discount, GWG discount, Gamepass discount and sales that change weekly. It is really easy to find a game you want at a great price on Xbox these days.

The Minecraft discounted price offer is still valid (I believe the discount is permanent for owners of the Xbox 360 edition of the game).

As for the discounted price for Australian buyers: the price should be about 25% of the original price (75% discount).

Same problem here. First i tried claim the games with gold and didn't worked. Tried support via chat and they addded the game on my library. Then i tried buy one game with the Deals with Gold discount and not worked. Contacted support again today and they "made" the purchase for me with the respective discount and charged me only the promotional price of the game.

It's really annoying. The Live Gold subscription is not working about a month now. My case is still open with microsoft and i encourage everyone who is trying to buy games with discount to reach support via chat and request the game with the promotional price.

Update: I've contacted support again via chat and they cancelled my subscription and reactivate it. It's the second time they did this and now IT'S WORKING. The person at the chat told me that since yesterday, doing this method helped all te users so i recommend everyone with this problem to contact the suppor via chat.

Now i can buy the games with gold discount and claim the games with gold.

Update 2: I noticed that now the Game Pass discounts on games are not applying. The Live Gold discounts are working but the Game Pass discounts aren't. I still can play game pass games and play on the cloud, but the discounts are broken.