Disconnecting from Xbox Live repeatedly

Discus and support Disconnecting from Xbox Live repeatedly in XBoX on Consoles to solve the problem; What Country/State/Province do you live in? USA/NJ Modem brand & model number: **** TM822 Router brand & model number: Apple AirPort Extreme How... Discussion in 'XBoX on Consoles' started by Dank Spectre, Aug 8, 2016.

  1. Dank Spectre
    Dank Spectre Guest

    Disconnecting from Xbox Live repeatedly


    What Country/State/Province do you live in? USA/NJ

    Modem brand & model number: **** TM822

    Router brand & model number: Apple AirPort Extreme

    How many Xbox 360 and Xbox One consoles are connected to this router?: 1 360 and 1 One(Xbox one has the problem)

    Wired or Wireless (for each console): wireless for both

    Things you have tried: power cycling, restarting router and modem,

    Is UPnP Enabled? Yes/No/Unknown: Unknown

    Do you have a NAT error? If so, what is your NAT type?: No. Open

    Any Error Codes you encounter: No

    Who is your ISP? (Internet Service Provider): Optimum


    I will be playing Overwatch as an example, and after minutes of play I will be disconnected. I go to the home screen and pull up the side menu and when I got back to the main home screen it will refresh and I will have internet for a few minutes
    again. This is annoying and I need a solution. I will take any advice.


    :)
     
    Dank Spectre, Aug 8, 2016
    #1
  2. Repeatedly disconnecting from Xbox Live.

    Just found out it only happens when I'm playing online or trying to find a game. It's not just Advanced Warfare either.
     
    AgeIsJustaNumbr, Aug 8, 2016
    #2
  3. Repeatedly disconnecting from Xbox Live.

    Same issue here.. But mine tends to kick me off of xbox live if play with a friend online. Once we join a match it automatically disconnects me. And it seems to only do this to me when I'm playing Advanced Warfare. I called Xbox live support and did everything
    and they said it was more than likely due to them working on xbox live stores but this has been happening for a few days now. I can't believe with this much people having this issue and they have not found a solution. My internet works great so I really don't
    want to here about it being my internet being the problem. I'd love to here a solution other than telling me to clear my cache or reset my wifi/modem. I also can't connect to party chat with friend without it kicking them out or kicking me out. Help please!
     
    AgeIsJustaNumbr, Aug 8, 2016
    #3
  4. Disconnecting from Xbox Live repeatedly

    that airport will have trouble talking to xbox live , ill look for some settings you can check....you can test by plugging the xbox straight into the arris modem and see if problem goes away....
     
    RobertBuckalew, Aug 8, 2016
    #4
  5. On the Xbox One, if you are having issues getting into multiplayer gaming with this router, it may be blocking Teredo tunnels. This is a setting that is left unchecked by default on this router.

    To allow Teredo tunnels:

    1.Open the AirPort Admin Utility. (It is installed in the Utilities folder in the Applications folder on a Macintosh computer, and in Start > All Programs > AirPort on computers using Windows.)

    2.With the Utility open select your device from the menu on the left.

    3.Select Advanced from the menu at the top.

    4.Select the tab labeled IPv6 Firewall. (This tab will be visible only if the IPv6 Mode is set to Router or Tunnel and if the “Block incoming IPv6 connections” is checked)

    5.Check the option to Allow Teredo tunnels.

    6.Select Update.
     
    RobertBuckalew, Aug 8, 2016
    #5
  6. Dank Spectre
    Dank Spectre Guest
    First I would like to thank you for responding, but my airport utility menu is different than the one you stated. My Airport utility looks like the one in this video
    . The only difference is that my network options are different so I don't have the options to allow teredo tunneling. What should I do?
     
    Dank Spectre, Aug 9, 2016
    #6
  7. MineDaddy
    MineDaddy Guest
    It's in there somewhere, I'm at work but will look when I get home , you can still try the Xbox hooked up to the modem directly to make sure the router is the bad guy..
     
    MineDaddy, Aug 9, 2016
    #7
  8. MineDaddy
    MineDaddy Guest

    Disconnecting from Xbox Live repeatedly

    Check under "network " then " network options"....
     
    MineDaddy, Aug 9, 2016
    #8
  9. Dank Spectre
    Dank Spectre Guest
    Thank you for responding so quickly. I don't want to take up your time during work, but I will just tell you what my network options has for when you can look into this. My network options say DHCP Lease, IPv4 DCHP Range, Guest IPv4 DHCP Range, a box to
    check for Enable NAT Port Mapping Protocol, and Enablee default host at. I don't know where to look for teredo tunnels.
     
    Dank Spectre, Aug 9, 2016
    #9
  10. does it have a model number ? did you hook straight to the modem and test it that way ?
     
    RobertBuckalew, Aug 9, 2016
    #10
  11. forums.xbox.com/.../1644570.aspx

    that is a similar thread you might want to read....everything I looked at shows that " allow teredo" option in the airport utility , I'm not an apple guy really ...maybe see if there is an different version of the airport utility , or uninstall that that
    one and redownload....
     
    RobertBuckalew, Aug 9, 2016
    #11
  12. Dank Spectre
    Dank Spectre Guest
    I downloaded the airport utility app on my phone and realized that I needed to set IPv6 to automatically and then I was able to allow tunneling. I will see if this works and thank you for your help.
     
    Dank Spectre, Aug 9, 2016
    #12
  13. Dank Spectre
    Dank Spectre Guest

    Disconnecting from Xbox Live repeatedly

    Bad news... It didn't work. I got disconnected befor so even got into a match.
     
    Dank Spectre, Aug 9, 2016
    #13
  14. you need to hardwire the xbox to the arris modem to make sure it is the router ....
     
    RobertBuckalew, Aug 9, 2016
    #14
  15. Dank Spectre
    Dank Spectre Guest
    I will connect my Xbox when I get my new Ethernet cable
     
    Dank Spectre, Oct 31, 2018
    #15
  16. BEATLE59 Win User

    Repeatedly disconnected from Xbox Live.

    I have purchased Xbox 360 to play games on and have been an Xbox user for at least 3 to 4 years...... THIS IS MY HORROR STORY.

    Before: About 3 or 4 years ago our community finally got high speed 1 Mb/s Xbox 360 requirements then was a 1 Mb/s signal. 6 friends get together and build a gaming room called the Man Cave. They get together and game one night a week. The internet
    connection did not support all 6 Xbox 360 for on line 1st person shooting games but we could all still log on to Xbox live and then system link and enjoy 6 hours of uninterrupted fun between ourselves for various games.

    Later: As time rolled on, games got more complicated needing more bandwidth and demanding live connections to even play or log onto a game. Now our internet connection has been upgraded to 3 Mb/s. the fastest available for our area. Our latest and
    favorite game was Forza Horizon with auto club called [MCAV] Man Cave, purchased when game was new in Oct. 2012. Six players on their own Xbox 360 consoles in the game room could comfortably game on line for hours of enjoyment and no interruptions. This
    was very fun and exciting and we enjoyed years of entertainment.......... Until..............

    Not long ago: Xbox One came on line a couple of months ago requiring all service providers across Canada to do an update to their internet connections. Since this update Xbox 360 users now require a 4 Mb/s connection, 1 Mb/s minimum. Xbox 360 live can
    no longer log on more than 3 Xbox users per router. and system link is no longer working on most of the games we used to play this way.

    Present: Before extra router 3 users only could log on to Xbox live with NAT moderate problems. With an extra router we are able to log onto Xbox live with 6 users and no NAT problems. Having only a 3 Mb/s internet speed we can still play older games
    that do not require a lot of band width. Forza Horizon we can still play 4 comfortably, 5 with challenges if internet is not uninterrupted we are playing and are happy. However games like the new WSOP Poker game requires a minimum 3 Mb/s. per console Therefor
    one would need a 18 Mb/s. Internet connection to play this game with 6 players on their own Xbox console on the same internet connection. If two of us log onto and try to play WSOP Poker the other 4 of us are pushed off of the Xbox live log on and cannot
    reconnect. We have to do a major power down and restart all modems, routers and Xbox consoles to get the six players reconnected to Xbox live. Watching an Xbox One video on Xbox 360 with a 3 Mb/s internet connection we see 15- 20 seconds of a white line
    with "Loading" written on it. Then a blank screen. Then 20 - 30 seconds of line "Loading". Then see first frame of video which was pretty much blank. Then 20 - 30 seconds of white line with "Loading". Then finally after 3 minutes we see the first actual
    picture of a mans face with so much detail it was upsetting. ( I really did not want to see the crud in this guys pores on his face. ) REALLY do we really need to see that much detail? Gross. Never did see much more of the video as it was taking minutes
    to see seconds of the video. I tested my internet connection speed at this time and was getting 2.5 Mb/s. Well that pretty much tells me that I will never be able to buy a Xbox One and the increased demands on the Xbox 360 is putting us off line, off system
    link, and Killing the Man Cave Club. Microsoft claims that the Xbox One way is the best way for us all....... BU## SH*^.

    Future: I Have found no reasons to pay good money to update or renew my account for the Xbox 360 or move to an Xbox One as Microsoft have proved themselves to be money grabbing internet sucking liars. In 2009 Microsoft said you will always be able to game
    on the Xbox 360 without a internet connection. Since 2010 all the games started coming out with "internet connection required to play" . You have to be logged into Xbox live service to use and play the game. If you get logged out of Xbox live during game
    play due to temporary loss of internet, or for any reason like a server reset you are immediately ejected from the game and all the stats and game play time, played, is gone, wasted, toasted, YOU START OVER Tough luck. If Microsoft thinks this is the way
    to gain customers...... They are wrong...... They have upset their Man Cave Customers and will eliminate 12 players from their income. This is just one small group of their customers how many more are they upsetting with the increased requirements and
    internet sucking demands.

    Stuff Learned during this fiasco.

    Connecting 4 or more Xbox 360 to a single internet connection requires more than one router and Port forwarding 3074... etc. implemented.

    Happy Xbox 360 users need 5 Mb/s internet. Recommend 10 Mb/s. for a single Xbox 360. More if you would like to see HD videos.

    Happy Xbox One users need 5 Mb/s internet and 20 Mb/s to see HD. videos uninterrupted for a single Xbox One.

    The internet service providers in rural areas cannot possibly keep up to the demand in the increase of bandwidth needed to keep up with Microsoft Xbox 360 or Xbox One. Therefor Xbox is going to loose their rural customers slowly, continually, and permanently.

    Only Big City Folk can get fast internet connections. 20 to 50 Mb/s. Rural is very lucky to have 5 Mb/s rare. 3 Mb/s sometimes. 1 Mb/s mostly. Dial up still available but useless even for emails. Only Cities with more than a 100,000 people have internet
    10 Mb/s or better.

    My internet connection can get up to 3.2 Mb/s. 6 hours / day but usually only see 500 Kb/s during busy times.... which is about 18 hours a day. If Microsoft wants more customers, cut down on the high internet Terror Bytes demands. I can still see that
    mans facial dirt details burned into my brain with such high detail. I am sure I would have still recognized him with out that much High definition details and with using only half of the megabytes used to display a face.

    The Very Unhappy Man Cave Club
  17. Dank Spectre Win User

    Disconnecting from Xbox Live repeatedly

    I will connect my Xbox when I get my new Ethernet cable
  18. MineDaddy Win User

    Disconnecting from Xbox Live repeatedly

    Check under "network " then " network options"....
  19. MineDaddy Win User

    Disconnecting from Xbox Live repeatedly

    It's in there somewhere, I'm at work but will look when I get home , you can still try the Xbox hooked up to the modem directly to make sure the router is the bad guy..
  20. Dank Spectre Win User

    Disconnecting from Xbox Live repeatedly

    First I would like to thank you for responding, but my airport utility menu is different than the one you stated. My Airport utility looks like the one in this video
    https://youtu.be/CMhcC42HrbA. The only difference is that my network options are different so I don't have the options to allow teredo tunneling. What should I do?
Thema:

Disconnecting from Xbox Live repeatedly

Loading...
  1. Disconnecting from Xbox Live repeatedly - Similar Threads - Disconnecting Live repeatedly

  2. How come I keep getting disconnected from Xbox live when I’m trying to play an Xbox 360 game?

    in XBoX Games and Apps
    How come I keep getting disconnected from Xbox live when I’m trying to play an Xbox 360 game?: Hello so I’m having a bit of trouble with a few Xbox 360 games I’m playing on my Xbox series. S I have tried uninstalling the game and reinstalling it and it’s happened to several Xbox 360 titles...
  3. Disconnected from Xbox live

    in XBoX Games and Apps
    Disconnected from Xbox live: Hello. I’ve recently being having a problem with my Xbox one and I’m hoping someone could help me. One of my favorite Xbox 360 games is Banjo Kazooie but whenever I try to play it, it says that...
  4. Constant disconnection from Xbox Live on 360

    in XBoX Games and Apps
    Constant disconnection from Xbox Live on 360: Hello. For the past two weeks, I have been having constant connection issues when I use my Xbox 360. When I start the Xbox up, I will typically get a 80090304 error code. I typically can log back...
  5. Controller keeps disconnecting during Xbox Live sessions

    in XBoX Games and Apps
    Controller keeps disconnecting during Xbox Live sessions: Hello everyone, I'm having a frustrating issue with my Xbox controller continuously disconnecting during Xbox Live sessions. This problem just started recently and it seems to happen randomly,...
  6. Catherine (2011) Profiles and Saves not Loading, Disconnecting from Xbox Live

    in XBoX Games and Apps
    Catherine (2011) Profiles and Saves not Loading, Disconnecting from Xbox Live: I bought Catherine (2011) (Atlus,) and my save data will not load from the cloud, nor may I even sign in with my account because of what I presume to be, the subscription service. It tells me that...
  7. Call of duty disconnects me from Xbox live, the match and party

    in XBoX on Consoles
    Call of duty disconnects me from Xbox live, the match and party: For some strange reason, my call of duty (bo6) disconnects me from Xbox live resulting in me dropping out the match and party for around 30 seconds before it goes back to normal. This happens...
  8. Controller constantly disconnecting during Xbox Live sessions

    in XBoX Games and Apps
    Controller constantly disconnecting during Xbox Live sessions: Hi everyone, I've been experiencing a frustrating issue where my Xbox controller keeps disconnecting while I'm in the middle of Xbox Live sessions. It doesn't seem to be tied to a specific game,...
  9. I keep getting disconnected from xbox live

    in XBoX Games and Apps
    I keep getting disconnected from xbox live: So i often disconnect from xbox live and i don't understand why 6b99480a-be33-4452-a0c7-3673046e4837
  10. Xbox Live Connect, Disconnect and repeat.

    in XBoX on Consoles
    Xbox Live Connect, Disconnect and repeat.: Ever since the update, my Xbox will connect to live for around five seconds, disconnect for ten seconds and reconnect and disconnect. This issue just repeats itself as long as the console is...