Disconnecting from Xbox Live On 360 Every 20 Minutes

Discus and support Disconnecting from Xbox Live On 360 Every 20 Minutes in XBoX on Consoles to solve the problem; My xbox 360 is wired via ethernet cable. I've had no problems for years. Past two weeks or so I get disconnected from xbox live every 20 minutes, while... Discussion in 'XBoX on Consoles' started by PaulPD0, Jan 10, 2015.

  1. PaulPD0
    PaulPD0 Guest

    Disconnecting from Xbox Live On 360 Every 20 Minutes


    My xbox 360 is wired via ethernet cable. I've had no problems for years. Past two weeks or so I get disconnected from xbox live every 20 minutes, while watching Netflix or playing a game or sitting in my dashboard. There is never an error, only that I've
    been disconnected. I spoke with my ISP and there has been no reported downtime. I have other devices in house and they all work perfectly, including a PC wired, nintendo Wii accessing via wifi, two laptops/wifi. I spoke with router manufacturer and turned
    off my router firewall, also set my xbox IP as DMZ host to further open up the connection.

    I spoke with xbox technical support and was told there was an issue with cloud storage in my area, but I have not even set up my cloud storage and don't use it whatsoever. I went through all the steps in the online article about disconnecting randomly and
    none of them helped. I have 100MB Upload and around 13 MB Download.

    They say the last thing I can do is post here. Please help? Here's reference # for chat with tech support: 1275816823

    :)
     
    PaulPD0, Jan 10, 2015
    #1
  2. Daft Badger
    Daft Badger Guest
    GTA 5, How long to install?

    Mine took about 20 minutes.

    Try disconnecting your console from xbox live & it should install faster.
     
    Daft Badger, Jan 10, 2015
    #2
  3. Keep disconnecting from xbox every 20 minutes

    Both awesome and not cool! Hopefully a new device will sort out the issue. Please keep us posted. Disconnecting from Xbox Live On 360 Every 20 Minutes :D
     
    Misses Quinzel, Jan 10, 2015
    #3
  4. Reckreational Win User

    Xbox Live Disconnects When Playing Multiplayer Games

    Also it's not random times that I disconnect. It seems to happen every 20-30 minutes. I fully disconnect from Xbox Live altogether.
  5. KUMAR69 Win User

    disconnected from live every 10-20 minutes

    okay soo i solved this problem, basically what i did was i hit the factory reset button on the back of my comtrend modem and after that the internet did not work soo i then called my isp and they sent a technician out and he gave me a new modem and now everything
    is fixed!
  6. Mister Darcy-9112DFB Win User

    disconnected from live every 10-20 minutes

    Greetings, KUMAR. Have you noticed that these disconnections occur when you are doing anything in particular such as playing a certain game or using a specific app? Or, do they occur no matter what you are doing? Any extra information about the disconnections
    themselves would be very helpful.



    As a preliminary step, can you try a direct connection to your modem via ethernet cable and let me know if you are able to connect without issue? Thanks in advance! Standing by for your response.
  7. DarkMoofey Win User

    disconnected from live every 10-20 minutes

    Just a couple of basic troubleshooting tips if you haven't tried any of this already, since you're on Wi-Fi:

    How strong is the signal from your router? (Settings -> System -> Network - Look at the signal strength of the network you're connected to (1-4 bars))

    Have you tried moving your console closer to the router?

    Are there any electronic devices (especially phones or anything else that can use a wireless radio frequency) around the console, router, or in between your console and your router that could be interfering with the signal?

    If possible, have you tried using a wired connection between your router and your console?

    Are there any other wi-fi devices in your household experiencing similar problems?
  8. Shark Popsicle Win User

    Disconnected from XBOX live every 5-20 minutes?

    Ramizee, what does Shadow of Mordor DLC have to do with this issue?
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Disconnecting from Xbox Live On 360 Every 20 Minutes

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