Disconnecting From Xbox Live Often

Discus and support Disconnecting From Xbox Live Often in XBoX on Consoles to solve the problem; Hi all, I didn't have this problem until about mid December, and now it's been a month and is extremely frustrating for me. I will give a step by step... Discussion in 'XBoX on Consoles' started by Brett M87, Jan 10, 2015.

  1. Brett M87
    Brett M87 Guest

    Disconnecting From Xbox Live Often


    Hi all, I didn't have this problem until about mid December, and now it's been a month and is extremely frustrating for me.

    I will give a step by step guide as to what I do, and what happens, so you can hopefully gain a better understanding of my situation/problem.

    1. I turn on my xbox and sign in with no problems.
    2. I load up my game (Call of Duty Ghosts - with no problems)
    3. I go to the game mode I want (Extinction) and click "Xbox Live". It will say "Connecting to Live for a few minutes, but will eventually connect.
    4. I try find a game, but instead of it saying "0 out of 20 games found" it just freezes on "finding best experience". Some times it will then let me back out, and select a playlist again, but will then freeze, and be like it for several minutes, and will
      then eventually disconnect me from Xbox Live.
    5. I sign back in to Live, and then I can usually find matches and play perfectly fine.
    Lately though, It's after every match that I get disconnected. If my game does not do the above and disconnect before finding a match, then it will keep disconnecting me throughout the day.

    :)
     
    Brett M87, Jan 10, 2015
    #1
  2. Often Disconnecting From Xbox Live

    i have the same problem right now i have internet on my computer and wirelesss, but i cant connect to xbox live ..
     
    MexicaWolfMan17, Jan 10, 2015
    #2
  3. Mister Cerb
    Mister Cerb Guest
    Often Disconnecting From Xbox Live

    Hey there folks! Let's try redownloading your profiles:

    -Delete your profile ONLY (do NOT delete profile and items; here's a guide:
    support.xbox.com/.../profile-move-delete
    ).

    -Clear your system cache 3 times in a row (really, 3 times; use this guide:
    support.xbox.com/.../clear-system-cache
    ).

    -Restart your console.

    -Download your profile (use the first guide again).

    Sometimes, after renewing an Xbox live subscription, you end up needing to redownload your profile so that everything is read properly.

    Swift: Let us know how that works for you and we'll go from there.

    Wolf: Try redownloading your profile like I posted above and let us know if it worked. If it doesn't, go ahead and make a new thread detailing your issue and any steps you've taken so far to fix it. That is how these forums work best as it lets us tailor our
    support to your specific issue. Thanks! ^_^
     
    Mister Cerb, Jan 10, 2015
    #3
  4. dannypenfold
    dannypenfold Guest

    Disconnecting From Xbox Live Often

    This happening to a lot of people on the xbox One and the xbox 360. And they do try as hard as they can to try and fix these issues. But sometimes they take longer then they think lol.
     
    dannypenfold, Jan 10, 2015
    #4
  5. Brett M87
    Brett M87 Guest
    I'm glad I am not the only one, though it is extremely frustrating.

    I guess it's something I have no control over so will have to put up with it.

    Thanks for your reply.
     
    Brett M87, Oct 31, 2018
    #5
  6. TroHAM Win User

    Disconnects from XBOX Live often

  7. MexicaWolfMan17 Win User

    Often Disconnecting From Xbox Live

    i have the same problem right now i have internet on my computer and wirelesss, but i cant connect to xbox live ..
  8. Kiran4GearsFan Win User

    Disconnects from XBOX Live often

    @ Ewick... Yes, i did all.. as its been there for a while..
  9. Mister Cerb Win User

    Often Disconnecting From Xbox Live

    Hey there folks! Let's try redownloading your profiles:

    -Delete your profile ONLY (do NOT delete profile and items; here's a guide:
    support.xbox.com/.../profile-move-delete
    ).

    -Clear your system cache 3 times in a row (really, 3 times; use this guide:
    support.xbox.com/.../clear-system-cache
    ).

    -Restart your console.

    -Download your profile (use the first guide again).

    Sometimes, after renewing an Xbox live subscription, you end up needing to redownload your profile so that everything is read properly.

    Swift: Let us know how that works for you and we'll go from there.

    Wolf: Try redownloading your profile like I posted above and let us know if it worked. If it doesn't, go ahead and make a new thread detailing your issue and any steps you've taken so far to fix it. That is how these forums work best as it lets us tailor our
    support to your specific issue. Thanks! ^_^
  10. taidara Win User

    Disconnects from XBOX Live often

    Greetings Kiran!

    Appreciate if you could provide us with a little more information. Please read:
    START HERE! And post back in full detail (the bits that are in bold).

    Thanks!
Thema:

Disconnecting From Xbox Live Often

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