Disconnecting from wifi

Twiin · Apr 18, 2020

Hello,

I have a problem with my xbox one x staying connected to wifi (and no it's not my network). I'll be playing a game and all of a sudden it disconnects and if I press the go offline and back on button, it works fine again for about 15-30 mins. I know it's
not my service provider because everything else would disconnect. It has been doing it more frequently lately and havnt been able to get a permanent solution. Iv tried restarting router, hard reset xbox, forgetting network, changing ports, resetting mac addresses,
ect. This is a very frustrating issue as I try to play with friends and during a game I get launched off wifi and out of the party almost every game...is anyone else having this problem or is it just me? Please let me know...

:)

BlackMooN 10000

try disconcerting unneeded devices from wifi and disconnect then reconnect you xbox to wifi

ohiosig marizzler

I had to disconnect from the wifi

Deano_M_

heya Twiin thanks for reaching out to us.

if you have a way of using ethernet cable to connect to the internet see if that works. and let us know how that goes

could be something to do with the wireless adapter on your xbox .

cheers

SailormoonGirl6

Hi Buddy..

Internet drops on me too, alot. During game play and after; I found my internet speed reduce badly with WiFi. It was too slow on games. It's best to re-boot the cable modem & re-boot the router. It tells the internet provider to restore you internet speed.
(Just to make sure)

Cancel any download games that is downloading in background. Turn off the XBox for any 1hour or 2hrs more. When your modem & router is back up. Check your internet speed online. Turn on your XBox. Play any game.

Its Best To Use Ethernet Cable:

Make sure: Your XBox is connected by Ethernet cable Cat6 or Cat7 or Cat8 (Cat5e is slow)

If your connect with WiFi (and the router is upstairs or far away from the XBox.) from you main and only router. It the one doing it..

Same thing to me.. Yea I got AC Wifi, it fast but it dropped me alot. In the beginning it worked good...over time you add more things to the Wifi and Cable modem.. more load on the router. Router have to tell what connection lane to give more speed too but
it get mixed up & give to the iwatch etc. XBox one needs all the room but routr gets it wrong and give all the speed to a small tablet. It hapens alot.

Outside Wifi:

I even use outside Xfinity Wifi it work real good as backup internet. Somedays too slow but I used it alot.

My Set Up Wifi:

On my XBox I use WIFI but WIFI is not the best connection.

My router is tooo far I would need a 100feet cable Cat8 (shielded Gold tipped). Too much money.

My XBox drop more times I can count. I had a old WD AC bridge1st gen.) that died.

So I got a WIFI Extender.. No more XBox connection drops. I need a Wifi with a good wifi mesh.

I got the NETGEAR Nighthawk WiFi Mesh Extender (EX8000) (Make sure to upgrade firmware manually) on sale for $179 reg. $299 plus it have extra ethernet cable ports for BlueRay, Theater Surround System. I use the ethernet port to connect
my XBox and I tell my XBox you connected to ethernet cable.

Last Min. Update Ideal:

Try to move your XBox to the room where the router is at. Connect the Ethernet Cable to the XBox.

This is temporary to see how the XBox work out.

If no game drops, then Wifi needs a Wifi Extender with mesh or use a tape measure to measure the distance to your xbox to see if you can use a ethernet cable 25feet or 50feet.

I do have a 25feet Ethernet Cable (Cat7 gold tip) to connect the office computer,

Peap at:

NETGEAR Nighthawk AC1900 Wi-Fi Range Extender (EX7000)

NETGEAR Nighthawk WiFi Mesh Extender (EX8000)

Store Link:

WIFI EXTENDERS

Tech Help:

ttps://beta.support.xbox.com/help/games-apps/troubleshooting/game-issues-solution

CarissaNicole

Just with the WiFi im assuming since it is disconnecting from that

Disconnecting from wifi