disconnected from live, every time i change games

Discus and support disconnected from live, every time i change games in XBoX on Consoles to solve the problem; I can't seem to find help on this, its not random or occasional it happens every time i change games, disk or downloaded... Discussion in 'XBoX on Consoles' started by VicelikeChart24, Apr 23, 2014.

  1. disconnected from live, every time i change games


    I can't seem to find help on this, its not random or occasional it happens every time i change games, disk or downloaded

    :)
     
    VicelikeChart24, Apr 23, 2014
    #1
  2. Young Zeo
    Young Zeo Guest
    Getting disconnected from xbox live when games start

    Every time i start a game , i get disconnected from x box live. Sometimes two three time before the game will start
     
    Young Zeo, Apr 23, 2014
    #2
  3. JoshTasaico
    JoshTasaico Guest
    X1 Desperate Help !!

    I'll start up a game and in about 5 minutes or so my controller disconnects. I've figured out that every time I see my controller disconnect, that live actually disconnects as well. Does anyone know how the controller and live are related? I need a fix desperately!! I never had the problem before only started about a month ago. Don't know why I'm getting disconnected from live
     
    JoshTasaico, Apr 23, 2014
    #3
  4. DGYT
    DGYT Guest

    disconnected from live, every time i change games

    Have you tried deleting and recovering your account?
     
  5. DGYT Win User

    disconnected from live, every time i change games

    Have you tried deleting and recovering your account?
  6. Reckreational Win User

    Xbox Live Disconnects When Playing Multiplayer Games

    Also it's not random times that I disconnect. It seems to happen every 20-30 minutes. I fully disconnect from Xbox Live altogether.
  7. echo21 Win User

    Disconnects from Xbox Live every time i go on a game

  8. VibroPlex Win User

    Disconnects from Xbox Live every time i go on a game

    I'd start by clearing the system cache (it's just updates plus other temporary files, nothing that's at all important to anyone) by:

    1) Tap the silver Xbox Guide button on the controller, go right 2 clicks to Settings, pick System Settings.

    2) Select Storage (or Memory).

    3) Move over any hard drive or memory unit (not the Cloud) & press (Y) on your controller & pick Clear System Cache.

    4) When asked to confirm storage device maintenance, choose Yes.



    If that doesn't fix it *please* first

    1) go to
    http://www.xbox.com/accounts
    & click on Sign in at upper right - if you can't sign in then STOP: DON'T delete your profile. Please call Xbox Support
    http://support.xbox.com/contact-us for help with your account. If you can sign in, delete & redownload your profile on your Xbox this way:

    2) Go to Settings

    3) pick System

    4) choose Storage

    5) pick All Devices

    6) choose Gamer Profiles

    7) pick the gamertag

    8) choose Delete, and

    9) pick Delete Profile Only. This deletes the profile but leaves saved games and achievements. Now, re-download your profile.



    Re-download

    1) Tap the silver Xbox Guide button

    2) Select Download Profile (and if you don't see it, press the blue X button to make sure you're not signed in) and proceed with Profile Download.

    3) Enter the Windows Live ID for your Xbox LIVE gamertag when asked.

    4) Enter the password for the WLID.

    4A) If your account is an Xbox LIVE child account, the parent’s Windows Live ID & password is required as well to download your profile.

    5) Select the storage device for your profile (choose Hard Drive if you have one, or Memory Unit if you don't have a Hard Drive).

    6) When the download completes you will be asked if you want the console to remember your password. If it's your home console, I'd say yes, otherwise I'd think carefully about leaving my profile unprotected on somebody else's
    Xbox!

    7) Sign in, and play!
  9. BradM29 Win User

    Disconnects from Xbox Live Every Time I Start A Game

    Step 1: Run the Live Connection Test

    Usually the test will go through as normal but just to be sure, check the results in case there are any error codes or messages. In some cases, running the test alone can sort things!

    Step 2: Clear the Console Cache

    Don’t worry if you’ve never done this before; clearing the cache on the console won’t remove a Gamertag, DLC, game saves, or any dashboard updates. It will clear out some temporary files and game “title updates.” Those are the updates that get downloaded
    when a game starts up.

    To clear the cache:

    Go to the Storage Menu

    Press ‘Y’ on a storage device (not the cloud)

    Select “Clear System Cache”

    Confirm with “Yes”

    That’s it! It only takes a second or two for the cache to clear. If your Helpee thinks nothing happened, they may have just blinked and missed it!

    Step 3: Re-download Profile

    Next, the helpee’s profile needs to be downloaded to the console again. To avoid even the possibility of losing something important, only recommend they download the profile. Do not recommend deleting the profile! Downloading a profile is done by going to
    the Sign In or Out Screen and going all the way to the right. Once the MSA and password (or two-factor code) is entered, the download will start.

    Step 4: Restart the Console

    This is another safety step. Err on the side of caution and give the console a little downtime.

    That should stabilize your helpee’s connection to Live! If any error codes or other hurdles show up during these steps, switch gears and work to resolve those before going on. Prepare to help with getting passwords remembered and security proofs set!

    Helpful Links!

    Keep these pages handy to send out the steps to anyone who needs them:

    Clear System Cache -
    support.xbox.com/.../clear-system-cache


    Download Profile -
    support.xbox.com/.../profile-move-delete
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disconnected from live, every time i change games

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