"Disconnected due to an Unknown Error" Xbox Box Live

Discus and support "Disconnected due to an Unknown Error" Xbox Box Live in XBoX on Consoles to solve the problem; Hello, I have been receiving this error message for a few months now while I play GTA5. I ended up selling my Xbox 360 thinking it was a system issue... Discussion in 'XBoX on Consoles' started by xMuddyACE, Dec 28, 2014.

  1. xMuddyACE
    xMuddyACE Guest

    "Disconnected due to an Unknown Error" Xbox Box Live


    Hello, I have been receiving this error message for a few months now while I play GTA5.

    I ended up selling my Xbox 360 thinking it was a system issue and bought an Xbox One. I am still getting the same error now. I have spoken with Xbox Support and my IP. I have opened all of my ports on my internet modem as well. It seems that Xbox points
    the finger at Rockstar and Rockstar points the finger at my IP and my IP points their finger at the Xbox system. It has been a vicious cycle and it appears many others are experiencing this as well.

    I usually get the error when I am loading a mission or when I have completed a mission and am loading the free mode or another mission. I have to turn off the Xbox One and wait for about 5 minutes other wise it gives me the same error immediately.

    I have never experienced this issue until around August when Xbox sent out an update for the Xbox Ones which reading other blogs seemed to have caused the initial issues.

    Any ideas? I am not an expert with the connections, etc, but I am willing to try anything to get this issue to stop.

    Thanks in Advance

    :)
     
    xMuddyACE, Dec 28, 2014
    #1
  2. xMuddyACE
    xMuddyACE Guest
    Random "Disconnected from Xbox Live" events while playing CoD Black Ops 2 and CoD Ghosts

    I am using an XBOX ONE and I also get the "Disconnected due to an Unknown Error" message.
     
    xMuddyACE, Dec 28, 2014
    #2
  3. xMuddyACE
    xMuddyACE Guest
    Random "Disconnected from Xbox Live" events while playing CoD Black Ops 2 and CoD Ghosts

    I am using an XBOX ONE and I also get the "Disconnected due to an Unknown Error" message while playing GTA5
     
    xMuddyACE, Dec 28, 2014
    #3
  4. Bazajaytee
    Bazajaytee Guest

    "Disconnected due to an Unknown Error" Xbox Box Live

    Do you get it in any other game or just GTAV?

    If it is just GTA then Rockstar may be able to help.

    However, one thing to try before you go that route, is to update firmware on your modem and router.

    You can log in to your Router/Modem from a connected PC and they tend to have a "Check for Updates" option on their administration panel. Simply search for your modem/router manufacturer if you aren't sure how to log in to the admin panel of the device(s)
    as each one is different.
     
    Bazajaytee, Dec 28, 2014
    #4
  5. xMuddyACE Win User

    Random "Disconnected from Xbox Live" events while playing CoD Black Ops 2 and CoD Ghosts

    I am using an XBOX ONE and I also get the "Disconnected due to an Unknown Error" message.
  6. xMuddyACE Win User

    Random "Disconnected from Xbox Live" events while playing CoD Black Ops 2 and CoD Ghosts

    I am using an XBOX ONE and I also get the "Disconnected due to an Unknown Error" message while playing GTA5
  7. Bazajaytee Win User

    "Disconnected due to an Unknown Error" Xbox Box Live

    Do you get it in any other game or just GTAV?

    If it is just GTA then Rockstar may be able to help.

    However, one thing to try before you go that route, is to update firmware on your modem and router.

    You can log in to your Router/Modem from a connected PC and they tend to have a "Check for Updates" option on their administration panel. Simply search for your modem/router manufacturer if you aren't sure how to log in to the admin panel of the device(s)
    as each one is different.
  8. TigerKitsune Win User

    NOT SIGN IN XBOX LIME ACCOUNT

    Currently XBOX Live is experiencing problems. Users may not be able to access live due to unknown issues at this time.
  9. Mister Maka Win User

    Kicked out of session

    Hey there ScoffingRope561.

    This may be due to your connection. When this happens, are you disconnected from Xbox Live, or are you just receiving an error that you were removed from the session? If you're getting disconnected from Xbox Live, be sure to check out our

    Random Disconnect Troubleshooter
    . Let us know so that we can best help out.
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"Disconnected due to an Unknown Error" Xbox Box Live

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