Disconnect when starting a game

Discus and support Disconnect when starting a game in XBoX on Consoles to solve the problem; Every time I start a game by disk it disconnects and dashboards then reconnects right away? I can still use other apps like netflix and games I bought... Discussion in 'XBoX on Consoles' started by SaVaGe SinzZ, Apr 7, 2014.

  1. SaVaGe SinzZ
    SaVaGe SinzZ Guest

    Disconnect when starting a game


    Every time I start a game by disk it disconnects and dashboards then reconnects right away? I can still use other apps like netflix and games I bought off the dashboard but not physical disks. Any help will be helpful thx

    :)
     
    SaVaGe SinzZ, Apr 7, 2014
    #1
  2. Xbox Live disconnects when starting a video game.

    Now it just disconnects a minute or so after connecting to Xbox Live. Even without starting a game.
     
    IchmachneBarAuf, Apr 7, 2014
    #2
  3. Xbox Live disconnects when starting a video game.

    Hi there,

    Sorry to hear about the connection troubles. Let's see what we can do.

    I would suggest running through the troubleshooting steps in our START HERE for connection troubleshooting sticky. There is also some
    bold info in that post. If you could respond with those details, that will help us get a better idea of your network setup.

    Let us know, and we can go from there.
     
    Mister Ohnaka, Apr 7, 2014
    #3
  4. Disconnect when starting a game

    Hey mate, that does sound really odd. I've seen this issue a bit and generally if it's disconnecting at the start of a game and reconnecting straight after deleting the profile from the console (profile only), clear the system cache, restart the console
    and re-download your profile and it should clear it up.

    Though as it's only with disc based games I'm not entirely sure if the above will work.

    Delete and re-download profile:
    support.xbox.com/.../profile-move-delete


    Clear system cache:
    support.xbox.com/.../clear-system-cache
     
    DigitalAssassin, Apr 7, 2014
    #4
  5. SaVaGe SinzZ
    SaVaGe SinzZ Guest
    Thanks for the info man but still didn't work. Any other advice?
     
    SaVaGe SinzZ, Apr 7, 2014
    #5
  6. Try clearing your Xbox 360's network settings to factory defaults.

    Navigate to Xbox Network settings and select Configure Network. Select the Additional settings tab and Restore network settings to factory defaults.

    Also please read:
    forums.xbox.com/.../155724.aspx
    and post back with the bits in bold.
     
    DigitalAssassin, Apr 7, 2014
    #6
  7. SaVaGe SinzZ
    SaVaGe SinzZ Guest
    I've tried that to still didn't work Disconnect when starting a game :(
     
    SaVaGe SinzZ, Oct 31, 2018
    #7
  8. SaVaGe SinzZ Win User

    Disconnect when starting a game

    Thanks for the info man but still didn't work. Any other advice?
  9. Mister Fitzer Win User

    Disconnected when starting a game.

    Hey there OP, sorry to hear about the connection issue! Because this is occurring when you first launch a game, I'd recommend re-downloading your profile using the download profile option in the sign-in menu. Can you please give this a try, and let us know
    how it goes? :)
  10. SaVaGe SinzZ Win User

    Disconnect when starting a game

    I've tried that to still didn't work :(
  11. DigitalAssassin Win User

    Disconnect when starting a game

    Hey mate, that does sound really odd. I've seen this issue a bit and generally if it's disconnecting at the start of a game and reconnecting straight after deleting the profile from the console (profile only), clear the system cache, restart the console
    and re-download your profile and it should clear it up.

    Though as it's only with disc based games I'm not entirely sure if the above will work.

    Delete and re-download profile:
    support.xbox.com/.../profile-move-delete


    Clear system cache:
    support.xbox.com/.../clear-system-cache
  12. i Blackett xD Win User

    Disconnecting when starting games

    Forgot to mention... I've tried clearing my cache, re-downloading my profile... Hell, I've even tried on another xbox 360.
Thema:

Disconnect when starting a game

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