Disconnect issue

deamonomic · Jan 1, 2015

okay so I have no batteries for my controller so I have it plugged in. Thing is it will disconnect easily and when it does I will have to restart my console in order to get it to respond again. Same thing happens if I remove the headset. What is wrong and
how can I fix this?

:)

schxick · Jan 1, 2015

has anyone actually gotten a refund for destiny?

The new patch from last Tuesday has exacerbated the disconnection problem. Disconnections were always an issue in Destiny but it's gotten worse. Lots of complaints out there for the raid and nightfall this week. Ideally there is a hotfix for this ASAP.

Ringo · Jan 1, 2015

Controller gets disconnected

I was surprised the other day when my controller disconnected itself suddenly while I was engrossed in my game. It's usually a battery issue that causes such disruptions so I put in new batteries but it kept getting disconnected. I tried resetting but to no avail. I have no idea what the solution could be.

BR4DOKYBrazil · Jan 1, 2015

Welcome to the team! Have a lot of people with this problem! I'll ahead, neither Microsoft, neither of garbage support are helping in or concerned about the problem! We supported and will continue with this garbage problem until God knows when!

Join us in this fight:
forums.xbox.com/.../1825293.aspx

HassanB

Hi, please try all of the following and reply back.

1. Clear your XBOX 360's System Cache. Instructions found here. When you're done try to launch whatever game your having this
issue in and see if it still occurs.

2. Delete your gamer profile off of the XBOX 360 and then download it again. Instructions can be found here. Deletion instructions
can be found on the bottom of the page (make sure when you are following the directions to delete the gamer profile that you DELETE PROFILE ONLY and not Profile and Items, this is VERY important). After you've done this step try to connect
online again with any game and see if you are signed out again when launching the game.

3. Check your XBOX 360 storage device to see if there is any sort of corrupt or damaged files on the hard drive. You can do this by going to XBOX 360 Dashboard > Settings > System > Storage > Hard Drive > Games and Apps > Look through all of the games your
having this issue on and see if there are any files in there that have a damaged icon next to them (looks like a yellow exclamation mark). Check to see if this problem still occurs by launching a game and see if you get disconnected from XBOX Live.

owndizzzzled

Thanks for the reply but i'm looking for how to stop disconnecting, not how to open my NAT.

{Parity}

Brosky, you need to make sure that all the router functionality is disabled in that device. I have seen where some of the router functions were still attempting to function causing the NAT to be moderate/strict.

Brosky aP

Hi Bimnog,

The first device is set up as a modem. It currently is not functioning as a router.

Mister Darcy-9112DFB

Greetings, x Itz Suicide x. It seems like there may be some restrictions based on your college network. Your best bet would be to contact your campus' IT department and see if they can forward ports to grant you access to LIVE. Here are the ones that need
to be opened:
support.xbox.com/.../network-ports-used-xbox-live. Hope this helps! Let me know how it goes.

Disconnect issue