Disc reading problem

Discus and support Disc reading problem in XBoX Games and Apps to solve the problem; Ii recently got my Saints Row The Third disc repaired, and when I popped it in the xbox, it didn't even recognize it as a readable disc. There's a... Discussion in 'XBoX Games and Apps' started by Frogpreest, Jan 31, 2015.

  1. Frogpreest
    Frogpreest Guest

    Disc reading problem


    Ii recently got my Saints Row The Third disc repaired, and when I popped it in the xbox, it didn't even recognize it as a readable disc. There's a story behind this, about a year ago, my game crashed and then obtained an infinite load glitch, I only just
    recently thought to search the specific problem, an I was told to install the game, and when I did, the xbox told me it was scratched or dirty, so I went to get it fixed, and now it doesn't work. I've seen that it's suggested to replace the disc, but I don't
    have the money to do that. Other discs do work, and it worked last night (sans infinite load glitch), any suggestions or workarounds? The disc is the version with all the dlc, I don't know if that changes anything, but it seems like it of some importance.

    :)
     
    Frogpreest, Jan 31, 2015
    #1
  2. BongKaos
    BongKaos Guest
    Reading disc problem

    If you are doing nothing wrong, you won't get banned. It maybe the disk can't play because of the scratches. Do other games work OK??
     
    BongKaos, Jan 31, 2015
    #2
  3. ahmad salah-906B4BB8-99D2-427F-9183-45043BEE31F4
    ahmad salah-906B4BB8-99D2-427F-9183-45043BEE31F4 Guest
    Reading disc problem

    I have original disc of bo2 when I play multiplayer a Massege appears says failed to authorize so my question I will get banned , my disc is so much scratches
     
    ahmad salah-906B4BB8-99D2-427F-9183-45043BEE31F4, Jan 31, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Disc reading problem

    Sorry to hear it. If the system does not recognize the disc then perhaps having it repaired has done something to it that prevents it from being read properly. Are you able to try it on someone else's console?

    If you can't or it doesn't work then you may be limited to purchasing a new copy of the game.
     
    onyxishere, Feb 1, 2015
    #4
  5. Irixion
    Irixion Guest
    All these disc 'repairs' do, is either:

    A. Fill in the scratches in the layer with plastic (Doesn't work very well)

    B. Sand off a small amount of the disc plastic surface, so the scratches aren't that deep.

    Regular DVDs are thicker (even if it's micro millimeters), than newer Xbox 360 games. If you for example, take an Xbox 360 game from 2007, and then take one from today, you'll notice a significant weight and thickness difference. Disc repair methods normally
    don't do anything to 'regular' thickness DVDs.

    Unfortunately, because this is a 'newer' game, the middle of the disc (which is where the game ID and boot information is stored) probably got sanded or damaged. Your disc is probably useless if it doesn't work in any consoles.
     
    Irixion, Nov 1, 2018
    #5
  6. Spyroman12 Win User

    disc read problems

    Sadly, as of right now it is just that the console optical disc drive, or the disc drive itself has gone defective, and you need to set up a repair for the console. With this, you can set up a repair 1 of 2 ways:

    1) Go to myservice.xbox.com and set up a repair there

    2) Call 1-800-4MyXbox, and set up a repair through an agent.

    I personally would choose the 1st option. No wait, and its pretty simple.

    If you do need any help setting up a repair, please respond to this thread so that I may continue to assist you.

    Hope this helps
  7. Irixion Win User

    Disc reading problem

    All these disc 'repairs' do, is either:

    A. Fill in the scratches in the layer with plastic (Doesn't work very well)

    B. Sand off a small amount of the disc plastic surface, so the scratches aren't that deep.

    Regular DVDs are thicker (even if it's micro millimeters), than newer Xbox 360 games. If you for example, take an Xbox 360 game from 2007, and then take one from today, you'll notice a significant weight and thickness difference. Disc repair methods normally
    don't do anything to 'regular' thickness DVDs.

    Unfortunately, because this is a 'newer' game, the middle of the disc (which is where the game ID and boot information is stored) probably got sanded or damaged. Your disc is probably useless if it doesn't work in any consoles.
  8. TaffDavies Win User

    Problem reading discs

    This is the second Xbox x in a month doing the same and the reason I changed it was doing all the resets and wiping it completely it still doesn't work, it plays blu ray and games but not DVD. It needs to be sorted out especially as it's supposed to be
    an entertainment system and so expensive!
  9. XBF Nestor S Win User

    Problem reading discs

    Hey Taff thanks for keeping in touch.

    We suggest
    Requesting a Callback     from one of our Xbox Support Specialists since this could be a licensing issue on the Blu Ray player side. Give it a shot and let us know how it goes!
  10. XBF Steven R Win User

    Problem reading discs

    Hey there Taff!

    Sorry to hear that you're experiencing this problem.

    To be honest, from reading over the troubleshooting that you have already gone through, it seems like you might have a hardware problem preventing you from running those dvd's. If that's the case, I would suggest creating a repair order for your console
    at
    device support     or by contacting
    customer support     and having an agent help you with that.

    Hope this information helps.

    Thanks for reading!
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Disc reading problem

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