Disc read problems

Discus and support Disc read problems in XBoX Games and Apps to solve the problem; Anyone else having problems with a disc is unreadable error. I can install the first disc, but when I put the second in, I get the error message.... Discussion in 'XBoX Games and Apps' started by hgourde, Nov 19, 2014.

  1. hgourde
    hgourde Guest

    Disc read problems


    Anyone else having problems with a disc is unreadable error. I can install the first disc, but when I put the second in, I get the error message. Other games work fine, as well as being able to install first disc. What do I do?

    :)
     
    hgourde, Nov 19, 2014
    #1
  2. Spyroman12
    Spyroman12 Guest
    disc read problems

    Sadly, as of right now it is just that the console optical disc drive, or the disc drive itself has gone defective, and you need to set up a repair for the console. With this, you can set up a repair 1 of 2 ways:

    1) Go to myservice.xbox.com and set up a repair there

    2) Call 1-800-4MyXbox, and set up a repair through an agent.

    I personally would choose the 1st option. No wait, and its pretty simple.

    If you do need any help setting up a repair, please respond to this thread so that I may continue to assist you.

    Hope this helps
     
    Spyroman12, Nov 19, 2014
    #2
  3. Pirvan
    Pirvan Guest
    disc read problems

    I have a day one Xbox one and it has startec giving the error message "Sorry, we are unable to play this disc - Try an Xbox One game, a music CD, or a movie on Blu-ray or DVD. (0x80820002)". I have power cycled the console and it might fix it for the first
    game disc I put in, but it fails when I switch games. It will play DVD and blue-ray disc. I have found that if I put in one of those discs in the console and let it play for a moment and then eject the disc it will then read the game disc.
     
    Pirvan, Nov 19, 2014
    #3
  4. c4ubaka
    c4ubaka Guest

    Disc read problems

    Сегодня купил игру после 1.8 гг установки .установка прекращаеться и все ...сьездил сдал игру ,купил в другом магазине то же самое..что теперь делать
     
    c4ubaka, Nov 22, 2014
    #4
  5. c4ubaka
    c4ubaka Guest
    11/22/14 preobrel drive game dragon age Inquisition .Re drive in xbox 360 game start installation after installing 1.8 gb installation stopped and no further idet.sdal drive back to the store .kupil game in another store .tozhe thing what problemma
     
    c4ubaka, Nov 1, 2018
    #5
  6. Spyroman12 Win User

    disc read problems

    Sadly, as of right now it is just that the console optical disc drive, or the disc drive itself has gone defective, and you need to set up a repair for the console. With this, you can set up a repair 1 of 2 ways:

    1) Go to myservice.xbox.com and set up a repair there

    2) Call 1-800-4MyXbox, and set up a repair through an agent.

    I personally would choose the 1st option. No wait, and its pretty simple.

    If you do need any help setting up a repair, please respond to this thread so that I may continue to assist you.

    Hope this helps
  7. Irixion Win User

    Disc reading problem

    All these disc 'repairs' do, is either:

    A. Fill in the scratches in the layer with plastic (Doesn't work very well)

    B. Sand off a small amount of the disc plastic surface, so the scratches aren't that deep.

    Regular DVDs are thicker (even if it's micro millimeters), than newer Xbox 360 games. If you for example, take an Xbox 360 game from 2007, and then take one from today, you'll notice a significant weight and thickness difference. Disc repair methods normally
    don't do anything to 'regular' thickness DVDs.

    Unfortunately, because this is a 'newer' game, the middle of the disc (which is where the game ID and boot information is stored) probably got sanded or damaged. Your disc is probably useless if it doesn't work in any consoles.
  8. TaffDavies Win User

    Problem reading discs

    This is the second Xbox x in a month doing the same and the reason I changed it was doing all the resets and wiping it completely it still doesn't work, it plays blu ray and games but not DVD. It needs to be sorted out especially as it's supposed to be
    an entertainment system and so expensive!
  9. XBF Nestor S Win User

    Problem reading discs

    Hey Taff thanks for keeping in touch.

    We suggest
    Requesting a Callback     from one of our Xbox Support Specialists since this could be a licensing issue on the Blu Ray player side. Give it a shot and let us know how it goes!
  10. XBF Steven R Win User

    Problem reading discs

    Hey there Taff!

    Sorry to hear that you're experiencing this problem.

    To be honest, from reading over the troubleshooting that you have already gone through, it seems like you might have a hardware problem preventing you from running those dvd's. If that's the case, I would suggest creating a repair order for your console
    at
    device support     or by contacting
    customer support     and having an agent help you with that.

    Hope this information helps.

    Thanks for reading!
Thema:

Disc read problems

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