Disc read/please purchase error

Discus and support Disc read/please purchase error in XBoX on Consoles to solve the problem; Wondering why when I turn my Xbox one off after playing a disc version of Titanfall - on reboot it prompts me to purchase the game when I go to play it... Discussion in 'XBoX on Consoles' started by anticlaus, Apr 18, 2014.

  1. anticlaus
    anticlaus Guest

    Disc read/please purchase error


    Wondering why when I turn my Xbox one off after playing a disc version of Titanfall - on reboot it prompts me to purchase the game when I go to play it again? Sends me to the marketplace. The problem is fixed by ejecting and reinserting the disc - but it
    is a definite annoyance. Is this avoidable? I have tried different methods of turning off the system and it seems to happen regardless of exit method. Any thoughts? Thanks in advance!

    :)
     
    anticlaus, Apr 18, 2014
    #1
  2. King KeeChee
    King KeeChee Guest
    Resident Evil 5 on Xbox Live - Disc Read Error

    so i just recently purchased Resident Evil 5 on Xbox Live and when i went to go play it after waiting that long time for it to download... some of it reads as follow "DISC READ ERROR" like for instance The Mercenaries Reunion mode... can't veiw figures...
    i mean i felt i got cheated when i cant get the full game that i purchased and it reads Disc Read Error... what disc?... there is no disc but a downloaded game... im am not satisfied and felt kinda upset whenever the "Disc Reads Error" pops up... Please explain
    to me what disc when i purchased it for Xbox Live On Demand games? thanks ...
     
    King KeeChee, Apr 18, 2014
    #2
  3. de4thr3aper
    de4thr3aper Guest
    my xbox won't read any discs it's not that it wont pop up with an error it just won't read a disc and just says insert disc on one of the blocks, can someone please help?

    my xbox won't read any discs it's not that it wont pop up with an error it just won't read a disc and just says insert disc on one of the blocks, can someone please help?
     
    de4thr3aper, Apr 18, 2014
    #3
  4. ElvishCypress
    ElvishCypress Guest

    Disc read/please purchase error

    Try doing the following:

    Uninstall Blue-Ray App.

    Go to Settings>Disc and Blu-ray Settings

    Make sure there is a check at 24 hz.

    Scroll down to persistent storage, clear it.

    Go back to the home screen.

    Make sure no disc is in disc drive

    Press and hold the power button on the console console for 10 seconds

    Unplug all the cables, and remove the power cord from the wall

    Wait for the light on Power supply unit to disappear

    Reconnect cables in this order: HDMI (both, if necessary), Kinect, Ethernet (if necessary), Power cord to console and directly to wall, (if possible.)

    Restart console

    Download Blu-Ray player app

    Go to home screen, and test:
     
    ElvishCypress, Apr 20, 2014
    #4
  5. Jaymo1978
    Jaymo1978 Guest
    Hi anticlaus! A couple of quick questions first. Would you tell me what console version you are currently running? To find this, go to Settings -> System -> Console Info. Under the version number, you should be seeing xb_rel_1404.140411-1830, which is the
    most recent version (the April update.)

    The issue you are experiencing is a result of the disc drive not "waking up" after the console is started, until the drive eject button is pressed. The newest update is supposed to have taken care of that (along with some other disc drive issues.)

    If you DO have the latest version, I would suggest power-cycling the console by holding the touch-sensitive power light (Xbox Nexus logo) on the front of the console for 8-10 seconds until the system powers down. Then, after about 15 seconds, the light on
    the power supply will turn orange, which indicates it is fully powered-down. After that, you should be able to start up and give it a try. (Sometimes, even with the latest update, the system requires a full shut down in order for certain changes to take effect.
    Strange, but it happens.)

    Let me know!
     
    Jaymo1978, Oct 31, 2018
    #5
  6. ElvishCypress Win User

    Disc read/please purchase error

    Try doing the following:

    Uninstall Blue-Ray App.

    Go to Settings>Disc and Blu-ray Settings

    Make sure there is a check at 24 hz.

    Scroll down to persistent storage, clear it.

    Go back to the home screen.

    Make sure no disc is in disc drive

    Press and hold the power button on the console console for 10 seconds

    Unplug all the cables, and remove the power cord from the wall

    Wait for the light on Power supply unit to disappear

    Reconnect cables in this order: HDMI (both, if necessary), Kinect, Ethernet (if necessary), Power cord to console and directly to wall, (if possible.)

    Restart console

    Download Blu-Ray player app

    Go to home screen, and test:
  7. Jaymo1978 Win User

    Disc read/please purchase error

    Hi anticlaus! A couple of quick questions first. Would you tell me what console version you are currently running? To find this, go to Settings -> System -> Console Info. Under the version number, you should be seeing xb_rel_1404.140411-1830, which is the
    most recent version (the April update.)

    The issue you are experiencing is a result of the disc drive not "waking up" after the console is started, until the drive eject button is pressed. The newest update is supposed to have taken care of that (along with some other disc drive issues.)

    If you DO have the latest version, I would suggest power-cycling the console by holding the touch-sensitive power light (Xbox Nexus logo) on the front of the console for 8-10 seconds until the system powers down. Then, after about 15 seconds, the light on
    the power supply will turn orange, which indicates it is fully powered-down. After that, you should be able to start up and give it a try. (Sometimes, even with the latest update, the system requires a full shut down in order for certain changes to take effect.
    Strange, but it happens.)

    Let me know!
  8. Obsessive Power Win User

    XBOX 360 digital game asking for disc

    Hi,

    Can you please tell us what game you have purchased please? Is this on an Xbox 360 console?

    As for the "This disc is unreadable" error, this is not to be taken literally. This is an issue reading content, but the reason the console gives a disc error is due in no small part to the Xbox 360 Operating system being rather limited.

    The 360 was never programmed with specific error messages for problems reading content downloaded/installed to hard drives or storage devices. When it encounters an issue it displays the only error message it can, the aforementioned "This disc is unreadable"
    error.

    Please tell us:

    What game you've purchased.

    What storage device your console has.

    How old your console is.

    Thanks.
  9. BrendanBrown2 Win User

    Call of Duty: Modern Warfare (Warzone) Disc Read Error [3.1]

    I cleaned the disc and still had the errors. I decided to remove the disc, completely uninstall the game, purchase the digital version, and reinstall everything. I am still getting kicked from Warzone games with a “Disc read error [3.1]”

    The game is absolutey unplayable at this point. Please fix this issue or give me a refund for both of my game purchases.
  10. VisageOfAnAngel Win User

    call of duty black ops 2 wont read

    Disc read errors are generally symptomatic of a failing optical drive. This situation will probably get worse in time and you'll be unable to read any discs. It's best to contact support for a repair or ask for a replacement console from wherever you purchased
    it.
Thema:

Disc read/please purchase error

Loading...

  1. Disc read/please purchase error - Similar Threads - Disc read please

  2. Xbox won't read any disc

    in XBoX Games and Apps
    Xbox won't read any disc: When i insert the disc into the xbox, it will just do some buzzing sound and won't do anything, then when i click the button next to it to insert it out, it does the buzzing sound stops for a...

  3. Why is it every single Xbox I have the disc drive stops reading games what am I doing wrong

    in XBoX on Consoles
    Why is it every single Xbox I have the disc drive stops reading games what am I doing wrong: So over the years I have had multiple Xbox ones and every single one the disc drive stops reading disc I had the original Xbox one (brand new) after almost a year it stopped reading discs...

  4. Xbox One reading Blu-ray/DVD Discs but not Game Discs

    in XBoX on Consoles
    Xbox One reading Blu-ray/DVD Discs but not Game Discs: Hello. My Xbox one sat for a long time and now it won't read games. It reads DVD and blu ray just fine. Nothing happens when i insert the game disc but some noise as if it's trying to read...

  5. disc read error [8.7]:'ww_global.ff' problems

    in XBoX Games and Apps
    disc read error [8.7]:'ww_global.ff' problems: I've tried everything i can find to fix the problem but it still persists. Restarted, power cycle, deleted and reinstalled, nothing works. d1d8d17b-f55a-4d65-86f0-0d942bf26e9a

  6. Red dead redemption disc not reading and don't want to buy another copy

    in XBoX Games and Apps
    Red dead redemption disc not reading and don't want to buy another copy: It gives me an error that my disc is dirty but I look at it it's clean and since it's not reading it and I was wondering if Microsoft gives you the game without paying because you already have it....

  7. Why does my xbox one only read some discs?

    in XBoX Games and Apps
    Why does my xbox one only read some discs?: My xbox one s reads some discs within seconds and others not at all, i wont be buying anymore xbox games until i see how this can be resolved as its not the first time its happened and frankly its...

  8. Xbox one s wont read xbox 360 discs

    in XboX Insiders
    Xbox one s wont read xbox 360 discs: In my house we have 2 xboxs the exact same, an xbox one s. But mine has read every game i put in except left 4 dead 2, the deadpool game, black ops 1, and marvels ultimate alliance. And on the...

  9. How do I fix sys_error Disc Read Error [15.0] ‘global.fp’?

    in XBoX Games and Apps
    How do I fix sys_error Disc Read Error [15.0] ‘global.fp’?: I don’t even have a disc tray on my xbox and this error keeps happening when I try to load onto Call of Duty BO6. 94d37f1e-db81-4944-9dac-06abb4a204ab

  10. Getting “ Disc read error [8.7]: 'ww_global_shared_mp.fp' - Check log for more information”

    in XBoX Games and Apps
    Getting “ Disc read error [8.7]: 'ww_global_shared_mp.fp' - Check log for more information”: every time I open call of duty to play Warzone I get this error code. I’ve already factory reset my Xbox 1. Installed everything for the game. Ran the power cycle reset as well. Still getting the...