Disc read error, multiple issues, why did i buy?

Discus and support Disc read error, multiple issues, why did i buy? in XBoX on Consoles to solve the problem; Bought the xboxone on 30th April 2014, always had Playstation but thought I'd give xbox a try, what's the worst that could happen? 1/ Somehow they set... Discussion in 'XBoX on Consoles' started by StarDarker, May 5, 2014.

  1. StarDarker
    StarDarker Guest

    Disc read error, multiple issues, why did i buy?


    Bought the xboxone on 30th April 2014, always had Playstation but thought I'd give xbox a try, what's the worst that could happen?

    1/ Somehow they set my account to US, easy to change to UK but have to wait "5-7 days" for full change to take place, so had for five days and not had access to all content.

    2/ Signed up for xboxlive and received an e-mail two hours later saying i'd cancelled it, tried signing up again but it wouldn't let me use same card "used on too many accounts... try removing and adding.." so tried that, still didn't work. Noticed an alert
    for account issues so decided to leave till next day, contacted support... "ah... you can't subscribe to xboxlive because you removed and added the card in the same day...", actually i did that in response to issue, cue circular argument for a few minutes....
    got sorted in end but couldn't use xbox for first day.

    3/ Online account isn't set up for xboxone apparently, which is why online it thinks i have a 360, not the end of the world but Microsoft seriously haven't sorted this yet?

    4/ Bought Assassins Creed Black Flag..... and can't use it because the disc drive is faulty.. so have to post back to Amazon, wait three days for processing then wait for another to be delivered...?

    So I've had the xboxone for five days [with return probably won't get replacement till next week so nearly two weeks after purchase i can finally use?], have had numerous issues as above [not including issues with the Kinect], not had full functionality,
    can't watch blu-rays or use all of store.... I'm going back to Playstation, no wonder they are up in sales, will wholeheartedly recommend to rest of friends to go PS4.

    I may have just been really unlucky but from what I've seen others are complaining so...

    Also, you can't ship with rechargeable battery pack? I have to pay £20 for one?

    :)
     
    StarDarker, May 5, 2014
    #1
  2. cross44
    cross44 Guest
    Anyone get the "At the moment this can't be purchased on the Xbox One" error message when trying to

    Um, if you are getting it while the right disc is in the drive that might be a different issue man. Your disc drive could be having faults if it's not able to register a disc, unless of course the disc is fucked up then that could explain it requiring multiple read attempts to verify it.

    Verifying a disc shouldn't take much, and if you frequently find you get that error i'd look to see if it's a game that's doing it frequently, or if it's all games... if it's all games it's likely a disc drive issue man.
     
    cross44, May 5, 2014
    #2
  3. game won't play after game update

    I was playing ncaa football 12 on Saturday....I went to play it monday, and it asked to update the game...I did and now it gives me the error of "can't read disc" i have cleaned the disc multiple times....and it will play other games fine....can anyone help
    me with this.....
     
    SparingJuggler4, May 5, 2014
    #3
  4. CMUchippewa
    CMUchippewa Guest

    Disc read error, multiple issues, why did i buy?

    My console works about 99% of the time and when it glithes, it is just minor things. The Xbox is a great system. Just hang in there!
     
    CMUchippewa, May 5, 2014
    #4
  5. bigbenx88
    bigbenx88 Guest
    OK, sounds like a lot of misinformation here so lets clarify:

    1) These consoles are sold and come regionalized. If you set up your account on a US server and tried to install it on a UK console, YOU did it wrong.

    2) So I will be the first to say that setting up an account can be a little confusing. They have a lot of security measures you have to jump through and all your info on your account has to be verified as well. And when it comes to billing information,
    the security it 10x as tight. But for all that, which again it comes down to you setting it up wrong, you have to remember that Microsoft hasn't been in the news because they've been hacked and leaked peoples credit card info all over the web.

    3) Again, not sure what you're doing wrong, but almost every other person (who knows their log in info) was able to seamlessly sign into their accounts they had on the 360 without any issue.

    4) The ODD (Optical Disc Drive) failures have been one of the more prominent issues with the new system, that's just a known fact. Just like the PS4 blue light issue because of a catastrophic hardware failure. At least with a busted ODD I can still play
    downloaded games and watch Netflix.

    The system isn't perfect, and I'm sorry your first supposed foray into Xbox waters was mired by a bad experience. That being said, the sales numbers are almost dead even, and the PS4 even came out first. Won't be too long before they get passed by for
    the more reliable system.

    Not to mention the 1.7 OS update for PS4, shame shame shame.
     
    bigbenx88, May 5, 2014
    #5
  6. StarDarker
    StarDarker Guest
    Not after an argument, venting frustration (tearing hair out when wrote above).

    1/ Bought from Amazon.co.uk so would have assumed got UK console, if got US console then maybe amazon's fault?

    2/ The jumping through hoops for security wouldn't have been an issue of they hadn't cancelled my xboxlive account.

    3/ Signing into a 360 account isn't the issue, as stated I have an xboxone (never had an xbox360, so first account), online support told me that this is same for everyone, interested to know if anyone else in same situationl with xboxone can sign in to
    online account and gets xbox360 info.

    4/ reach console had issues true, just seemed like I have a lot, ODD error was last straw.

    Appreciate the response, taking a few days to cool down then making decision.
     
    StarDarker, Oct 31, 2018
    #6
  7. StarDarker Win User

    Disc read error, multiple issues, why did i buy?

    Not after an argument, venting frustration (tearing hair out when wrote above).

    1/ Bought from Amazon.co.uk so would have assumed got UK console, if got US console then maybe amazon's fault?

    2/ The jumping through hoops for security wouldn't have been an issue of they hadn't cancelled my xboxlive account.

    3/ Signing into a 360 account isn't the issue, as stated I have an xboxone (never had an xbox360, so first account), online support told me that this is same for everyone, interested to know if anyone else in same situationl with xboxone can sign in to
    online account and gets xbox360 info.

    4/ reach console had issues true, just seemed like I have a lot, ODD error was last straw.

    Appreciate the response, taking a few days to cool down then making decision.
  8. CMUchippewa Win User

    Disc read error, multiple issues, why did i buy?

    My console works about 99% of the time and when it glithes, it is just minor things. The Xbox is a great system. Just hang in there!
  9. bigbenx88 Win User

    Disc read error, multiple issues, why did i buy?

    OK, sounds like a lot of misinformation here so lets clarify:

    1) These consoles are sold and come regionalized. If you set up your account on a US server and tried to install it on a UK console, YOU did it wrong.

    2) So I will be the first to say that setting up an account can be a little confusing. They have a lot of security measures you have to jump through and all your info on your account has to be verified as well. And when it comes to billing information,
    the security it 10x as tight. But for all that, which again it comes down to you setting it up wrong, you have to remember that Microsoft hasn't been in the news because they've been hacked and leaked peoples credit card info all over the web.

    3) Again, not sure what you're doing wrong, but almost every other person (who knows their log in info) was able to seamlessly sign into their accounts they had on the 360 without any issue.

    4) The ODD (Optical Disc Drive) failures have been one of the more prominent issues with the new system, that's just a known fact. Just like the PS4 blue light issue because of a catastrophic hardware failure. At least with a busted ODD I can still play
    downloaded games and watch Netflix.

    The system isn't perfect, and I'm sorry your first supposed foray into Xbox waters was mired by a bad experience. That being said, the sales numbers are almost dead even, and the PS4 even came out first. Won't be too long before they get passed by for
    the more reliable system.

    Not to mention the 1.7 OS update for PS4, shame shame shame.
  10. Allan Rheubottom Win User

    Concerning Xbox One issues...

    What issues?
    Disc-reading issues- I keep getting an error code that tells me to insert my game disc even though the game disc is already in! I was also having other issues, but those were fixed when I did a soft factory reset that someone else on this thread recommended
    to me! So, those ones don't really matter as much! The disc-reading problems do though- that's why I'm here on this support forum!
  11. VongolaDecimo Win User

    Can't read game discs

    Mine had this issue prior to the June update, but after that it went away. Now tell me why after I buy Super Dead Rising 3 Alpha whatever, the issue came up again?

    1) insert disc

    2) No error, tile just says insert disc.

    3) I eject and the disc pops out a little then drive eats the disc again.

    4) Reads it properly this time.

    WTF.
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Disc read error, multiple issues, why did i buy?

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