Disc not working

Discus and support Disc not working in XBoX Games and Apps to solve the problem; Hello everyone, I recently bought a copy of plants vs zombies garden warfare 2 to play with my brother but when I put it in my xbox one it wouldn't... Discussion in 'XBoX Games and Apps' started by WonderedCart, Mar 5, 2022.

  1. WonderedCart
    WonderedCart Guest

    Disc not working


    Hello everyone,

    I recently bought a copy of plants vs zombies garden warfare 2 to play with my brother but when I put it in my xbox one it wouldn't even register the disc. It sounds like the disc drive starts up but then a beep goes off and it stops. The disc works on other consoles, and I even tried the disc my brother has but that also wouldn't run. My xbox plays every other game disc without problems, so I'm at a loss to what to do. I've tried tilting my system, holding it in front of the disc drive for a second, power cycling and even a hard reset of my xbox to no avail. If anyone could let me know what the problem might be and how to fix it I'd be very grateful.

    Tldr: My xbox one won't recognize Plants vs Zombies Garden Warfare 2 as a disc but plays everything else.

    :)
     
    WonderedCart, Mar 5, 2022
    #1
  2. Kiesey Win User

    disc not working

  3. Francia J. Win User

    Disc not working

    Please don't apologize that's totally fine. It's odd though that it's not working on your Xbox but it's working on a different one.

    Kindly try to reset your Xbox keeping your games and apps. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

    Press the Xbox button to open the guide.

    Select Profile & system > Settings > System > Console info.

    Select Reset console.

    Reset and keep my games & apps.
  4. WonderedCart Win User

    Disc not working

    The game was able to download just fine from phone. The disc still isn't being registered by my xbox though. The disc drive will whir for a second before a beep sounds and it stops. If I tilt the system the whirring will go on for a second or two longer before the beep goes off. It's like my xbox doesn't even know there is a disc in the system.
  5. Francia J. Win User

    Disc not working

    When you attempt to download the game then play it what exactly happen?
  6. Francia J. Win User

    Disc not working

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Kindly try to install the digital version of the game before inserting the disc on your Xbox One.

    1. Open or install Xbox App on your mobile device.

    2. Search the game.

    3. Click “Download to console”

    4. Once fully downloaded insert the disc.
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Disc not working

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