Disc launches but won't eject

my disk won't eject. Has anybody had the same issue. I am on the insider group and there was an update today.

:)

 

Disc won't eject?

Hey there!

Sorry to hear that you're running into trouble with your console. It sounds like from what you're describing that your Xbox 360 is malfunctioning. (If you're on Xbox One, the results are the same though.) The console will need a repair and you can find more
info about that for the Xbox One
here or the Xbox 360
here.

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Xbox Forums Staff





Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement
issues? Check our sticky HERE for the best info.

 

Disc won't eject?

First off, I apologize for my Gamertag and picture, it was several, several years ago and I'm too lazy to fix them.

Hello,

Yesterday I was just minding my own business, playing Black Ops 2 and having fun and all that. I turn it off, go to bed, and do whatever until the next time I got on.

Today i ejected my Bo2, and put in my Fifa. Once i put in the Fifa, it was making this weird noise. I tried to eject and it wouldn't. Now I know about the "grinding" noise and it's not that. The noise is almost like the disk trying to eject but it physically
cannot. I turned off my Xbox, reset it, and everytime I turn it on now it makes that noise several times. When i hit the eject button, same noise. The game is in the console, but even my Xbox won't play it.

Now I also try to manually eject, and I tried for literally like an hour, numerous times with numerous different tools like a paperclip, bobby pin, and even an Allen Key and either I'm missing something or it doesn't work either. I put it in the hole and
push it but nothing works.

Now I probably will have to send it in, but I just want confirmation. I'll also probably have to send it in with my Fifa still in the console, and that would ruin the disc so I'd have to get another one. If anybody knows how to fix this, or even if I do
have to send it in, do you know how much would this cost me?

 

Hey lighthouse!

Sorry to hear about the disc issues. As you're part of the Xbox One Preview Program, you'll want to leave that feedback using the on-console app if you haven't already. Also, for further assistance you'll want to head over to the

preview forums. Preview builds can have different troubleshooting steps that we're not always aware of and they'll be in the best position to help you out.

Thanks for understanding!

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Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.