Disc issuses

Discus and support Disc issuses in XBoX on Consoles to solve the problem; Hi can anyone give me some advice. I'm having problems with my xbox one I won't read discs (games, DVD and blu ray) first time. I have to remove and re... Discussion in 'XBoX on Consoles' started by crazyC0BBY, Nov 4, 2014.

  1. crazyC0BBY
    crazyC0BBY Guest

    Disc issuses


    Hi can anyone give me some advice. I'm having problems with my xbox one I won't read discs (games, DVD and blu ray) first time. I have to remove and re interest the disc until the console reads it. Also when installing games it install for about 10secs the
    stops and says it's queued and starts again. There are no error codes that come up....... Help

    thanks Adam

    :)
     
    crazyC0BBY, Nov 4, 2014
    #1
  2. SPITFIRE-SIX
    SPITFIRE-SIX Guest
    Will Advanced Warfare have p2p or a dedicated server?

    Depends on what metric you use to measure that 90% otherwise it's still a guess I doubt you physically logged your connection issuses
     
    SPITFIRE-SIX, Nov 4, 2014
    #2
  3. Disc issues

    I recently found a fog machine and while I thought I had covered up my Xbox 360 system - it is now not reading disc's the download content is playing like it's supposed to - but it's not accepting or reading the disc and I did try a few different ones
     
    CircularFall90, Nov 4, 2014
    #3
  4. PinchedAce
    PinchedAce Guest

    Disc issuses

    I had the same issue. Launch console, and the disc reading has got progressively worse. Eb games would not take it back, they advised me I needed to contact Microsoft support.

    I sent my x1 away for repairs on the 5th of October. I still haven't received it back. I got an email Tuesday last week saying I should have it back within 3 business days, which would have been Friday 31 October. Their tracking number doesn't even work.

    I spoke to a consultant via online text chat, who was adamant it would be back by the end of this week. If it not back by Friday this week, I'm gonna tear Microsoft a new hole. Their service is terrible, and after newly 12 years of supporting xbox I'm seriously
    considering jumping ship.

    Long story short, your console is ***. Don't expect them to fix/replace it any time soon.
     
    PinchedAce, Nov 4, 2014
    #4
  5. I am having the same problem with my disc not reading. I do what you do and take it out then put it back in. Most of the time it works within a few tries but sometimes it takes over 20 time(like it did putting in COD AW for the first time). I am just hoping
    it doesn't stop working permanently one day
     
    TrialByFire71, Nov 5, 2014
    #5
  6. I just tried to use a couple discs on my xbox one COD bundle and nothing is reading . It makes a slight whirring noise but its not scratching the discs or anything. Crazy to have problems on day 3 of owning the system.
     
    Sivis-A259EA18-3F7C-46E8-8420-EE1EC6830F48, Nov 5, 2014
    #6
  7. am having the very same problem it wont read my copy of forsa horizon 2 I got to remove it and try again sometimes it works when I go to watch a bluray disc but it really should not be happening for the money I have paid on my xbox one
     
    Cri7iCa1Strik3, Nov 9, 2014
    #7
  8. Jaymo1978
    Jaymo1978 Guest

    Disc issuses

    Has anyone here cleared their persistent storage (which is essentially a memory cache involving disc reading on your system)? Most of the time this is used when Blu Rays have issues, but I have seen several occasions where this process fixes game disc issues
    as well.

    To do this, press Menu, go to Settings -> Disc & Blu Ray, and then choose "Clear Persistent Storage." Here's the thing, you actually have to do that THREE TIMES for it to fully clear the cache. Then, do a hard reboot (hold power for 8 seconds, wait for the
    power brick to turn orange, then unplug from the wall for 5 minutes.) Plug back in, turn on the console, and see if your discs are working any better!

    Let me know!
     
    Jaymo1978, Nov 9, 2014
    #8
  9. Mine does this too. It took me months of trying to get Thor Dark World to work.

    However I was doing some exploratory work to see if I should send it in for repair since my warranty ends in 11 days and I found a possible fix. When you go to insert the disc, hold it like halfway in the drive for a second (you should hear the xbox trying
    to pull the disc in) then let it go in. I literally just discovered this a few minutes ago so I'm still testing but it's worked 10/10 times so far (way better rate than normal).

    My personal new concern is that other than this, my day one xbox works great so I'm hesitant to send it in because I don't want an advanced exchange unit that is worse off or causes me new problems and I'd really rather not wait 3 weeks+ to get back this
    repaired.
     
    Doctor Voodoo, Nov 10, 2014
    #9
  10. Temporary fix. Hold unit at a back at a 45 degree angle then put in disc. My system was having the same issue until I accidentally did this. Again this is temporary, I finally sent mine in to be repaired while the warranty is still good. Hope this helps.
     
    Urban Legend 72, Oct 31, 2018
    #10
  11. Urban Legend 72 Win User

    Disc issuses

    Temporary fix. Hold unit at a back at a 45 degree angle then put in disc. My system was having the same issue until I accidentally did this. Again this is temporary, I finally sent mine in to be repaired while the warranty is still good. Hope this helps.
  12. Cri7iCa1Strik3 Win User

    Disc issuses

    am having the very same problem it wont read my copy of forsa horizon 2 I got to remove it and try again sometimes it works when I go to watch a bluray disc but it really should not be happening for the money I have paid on my xbox one
  13. Sivis-A259EA18-3F7C- Win User

    Disc issuses

    I just tried to use a couple discs on my xbox one COD bundle and nothing is reading . It makes a slight whirring noise but its not scratching the discs or anything. Crazy to have problems on day 3 of owning the system.
  14. Doctor Voodoo Win User

    Disc issuses

    Mine does this too. It took me months of trying to get Thor Dark World to work.

    However I was doing some exploratory work to see if I should send it in for repair since my warranty ends in 11 days and I found a possible fix. When you go to insert the disc, hold it like halfway in the drive for a second (you should hear the xbox trying
    to pull the disc in) then let it go in. I literally just discovered this a few minutes ago so I'm still testing but it's worked 10/10 times so far (way better rate than normal).

    My personal new concern is that other than this, my day one xbox works great so I'm hesitant to send it in because I don't want an advanced exchange unit that is worse off or causes me new problems and I'd really rather not wait 3 weeks+ to get back this
    repaired.
  15. Jaymo1978 Win User

    Disc issuses

    Has anyone here cleared their persistent storage (which is essentially a memory cache involving disc reading on your system)? Most of the time this is used when Blu Rays have issues, but I have seen several occasions where this process fixes game disc issues
    as well.

    To do this, press Menu, go to Settings -> Disc & Blu Ray, and then choose "Clear Persistent Storage." Here's the thing, you actually have to do that THREE TIMES for it to fully clear the cache. Then, do a hard reboot (hold power for 8 seconds, wait for the
    power brick to turn orange, then unplug from the wall for 5 minutes.) Plug back in, turn on the console, and see if your discs are working any better!

    Let me know!
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Disc issuses

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