Disc insertion not recognized

Discus and support Disc insertion not recognized in XBoX on Consoles to solve the problem; Since starting with preview program I have struggled when swapping games. When I eject game the disc tray icon says insert disc. I will insert disc... Discussion in 'XBoX on Consoles' started by supurcat, Nov 21, 2014.

  1. supurcat
    supurcat Guest

    Disc insertion not recognized


    Since starting with preview program I have struggled when swapping games. When I eject game the disc tray icon says insert disc. I will insert disc and it doesn't change. If I go to my pins and try to load the game it says I need to insert disc or buy
    digital edition. I have to eject and insert multiple times until Xbox One actually reads the disc and I can game. Never get any disc read errors and game play fine.

    Other troubleshooting I have attempted is powering down console completely, i.e. unplugging power and booting cold. Sometimes it works, but most time it is eject insert until system reads disc.

    :)
     
    supurcat, Nov 21, 2014
    #1
  2. momo
    momo Guest
    XBox One disc goes back into console on ejection

    I've had issues with my disc drive from day one, unfortunately. Sometimes I can put a disc in and it reads it fine, other times I have to insert and eject the disc ten times before it finally recognizes it. =/
     
  3. Video game disc not recogized or avaible upon disc insertion?

    Upon insertion, load-up, and recogization my pre-ordered disc version of Dragonball GT is not read, recognized, or audibley scanned as a xbox one compatible disc as long as many other titles of animatimation games and videos, and blu-ray titles. Its extremely
    irratating even beginning the load- up of a disc after 10 tries of unrecgonizable content or invalid content on a console specific disc. This is not acceptable when you put thousands of unexpecting Americans hundrerds of invested dollarrs into unusable products.Fix
    it,
     
    Kid Justice 200, Nov 21, 2014
    #3
  4. supurcat
    supurcat Guest

    Disc insertion not recognized

    *Update* Worked with Neville on support we did a USB factory reset just to see if that would fix issue, it didn't.
     
    supurcat, Nov 21, 2014
    #4
  5. BDIDDY2k7
    BDIDDY2k7 Guest
    I would suggest calling support and setting up a repair, because I had the same issue and I had to send it in for repairs.
     
    BDIDDY2k7, Nov 21, 2014
    #5
  6. WardedConch
    WardedConch Guest
    Same here accept when i put in any disc it says INSERT DISC no matter what i restarted the console and it still says that i haven't played in three days bought a new watch dogs and halo five and i cant play.
     
    WardedConch, Nov 1, 2015
    #6
  7. You might want to try this. Go to settings then go to power and start up. Change the power mode to Energy saving. Do hard restart by pressing and holding the power button of the Xbox for 10 seconds. And make sure that the power supply is directly connected
    to the wall. Do not use a power strip as much as possible.
     
    LeiAiAleiAica, Nov 1, 2015
    #7
  8. Disc insertion not recognized

    My 360 had the same thing happen near the end of its life, disc would never be recognized without opening and closing the tray a dozen times. I was told the eye on the laser was bad and would need to be replaced. It was out of warranty by then and the one
    was coming out soon so I decided to just take it apart myself and found that there was animal hair basically melted to the inside of the disc drive from years of my cat thinking the 360 was a viable heating pad in the winter.

    I don't suggest taking the one apart however, give them a call and see if its still under warranty. It may be a physical problem which firmware and resets won't fix which was the point of my little story. Good luck.
     
    RemittingFire58, Nov 1, 2015
    #8
  9. xanxme
    xanxme Guest
    I just hold on to the disc and make the Xbox one pull it in.. Works every time, but if I don't it will not spin up or read disc
     
    xanxme, Nov 1, 2015
    #9
  10. Im haveing the same problem just it the games will never work no matter how many time i try. Ive done everything. Even factory reset it twice. Still didnt work. Im thinking about sending it in but i dont have warranty anymore. Any idea how much itll cost?
     
    xXCOWBOYSFANXxx, Feb 22, 2016
    #10
  11. Hey there xXCOWBOYSFANXxx!

    Sorry to hear about the issue! Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried.
    In the meantime, you can check out further information regarding a repair from our Online Service center page. Thanks in advance!
     
    Mister Quimby, Oct 31, 2018
    #11
  12. Mister Quimby Win User

    Disc insertion not recognized

    Hey there xXCOWBOYSFANXxx!

    Sorry to hear about the issue! Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried.
    In the meantime, you can check out further information regarding a repair from our Online Service center page. Thanks in advance!
  13. xXCOWBOYSFANXxx Win User

    Disc insertion not recognized

    Im haveing the same problem just it the games will never work no matter how many time i try. Ive done everything. Even factory reset it twice. Still didnt work. Im thinking about sending it in but i dont have warranty anymore. Any idea how much itll cost?
  14. RemittingFire58 Win User

    Disc insertion not recognized

    My 360 had the same thing happen near the end of its life, disc would never be recognized without opening and closing the tray a dozen times. I was told the eye on the laser was bad and would need to be replaced. It was out of warranty by then and the one
    was coming out soon so I decided to just take it apart myself and found that there was animal hair basically melted to the inside of the disc drive from years of my cat thinking the 360 was a viable heating pad in the winter.

    I don't suggest taking the one apart however, give them a call and see if its still under warranty. It may be a physical problem which firmware and resets won't fix which was the point of my little story. Good luck.
  15. supurcat Win User

    Disc insertion not recognized

    *Update* Worked with Neville on support we did a USB factory reset just to see if that would fix issue, it didn't.
  16. xanxme Win User

    Disc insertion not recognized

    I just hold on to the disc and make the Xbox one pull it in.. Works every time, but if I don't it will not spin up or read disc
Thema:

Disc insertion not recognized

Loading...
  1. Disc insertion not recognized - Similar Threads - Disc insertion recognized

  2. XboxX is saying no disc when I try to access game even though the disc is already inserted,?

    in XBoX on Consoles
    XboxX is saying no disc when I try to access game even though the disc is already inserted,?: How do I restart Xbox x? Message says insert the disc when it’s already inserted. Disconnected the power system and rebooted. Removed disc and wiped, replaced and tried setting up again, still...
  3. Getting the message "insert the first disc" on Red Dead Redemption 2

    in XBoX Games and Apps
    Getting the message "insert the first disc" on Red Dead Redemption 2: Game was bought on Ebay and previous owner never had a second disc 863dc164-9d84-46d2-a377-bff112c13f4e
  4. My xbox series x makes a weird grinding noise when i insert a disc

    in XBoX on Consoles
    My xbox series x makes a weird grinding noise when i insert a disc: The disc works perfectly fine on other xbox but not on my xbox series x the game is hot wheels unleashed Please HELP 39ea1323-3b8d-4668-ac7e-b3856a48b96d
  5. How is having a disc inserted into a xbox that is upright likley to damage it?

    in XBoX Games and Apps
    How is having a disc inserted into a xbox that is upright likley to damage it?: I have heard that having a disc inserted into a xbox that is upright is likley to damage it and I would like to know how. The only information I have on this is that having a xbox with a disc...
  6. Xbox One requires me to insert discs twice before reading. How can I fix this?

    in XBoX on Consoles
    Xbox One requires me to insert discs twice before reading. How can I fix this?: My original Xbox One forces me to insert the disc twice before it reads it. A minor issue but I’d like to correct it if I can. I tried few things already but nothing seemed to work. Besides...
  7. My Xbox doesn't allow me to insert disc

    in XBoX on Consoles
    My Xbox doesn't allow me to insert disc: (Restarting the console doesn't help) d75a569f-6049-4ee4-b0ca-e6491200121b
  8. Why does it say i dont own GTA if i have the disc inserted into my xbox one?

    in XBoX Games and Apps
    Why does it say i dont own GTA if i have the disc inserted into my xbox one?: Split from this thread. Hello, I've had this problem with GTA myself. Ended up buying 3 YES 3 new game disc and they still didn't work. Cant figure out why though. I ended up just buying the...
  9. Why does it say i dont own GTA if i have the disc inserted into my xbox one?

    in XBoX Games and Apps
    Why does it say i dont own GTA if i have the disc inserted into my xbox one?: I bought the disc for the Premium version of GTA but whenever i insert it into my xbox nothing pops up in games or apps, i go to the store when i have it inserted inside and it says i need to buy...
  10. 3 buzzes when opening inserted disc game

    in XBoX on Consoles
    3 buzzes when opening inserted disc game: my xbox one makes 3 buzzes after i put the disc in and try to play it. stupid license thing doesnt let me to play the game without inserting in the disc. microsoft should fix it....