Disc drive not functioning or reading game disc

i contacted customer support and told them my issue and they informed me that my xbox is out of warranty and I'd have to pay $130 to have it replaced. I think this is unfair and not very good customer support on $600 console that should have a shelf live
longer than a year and a half and furthermore I have seen were there where issues with the disc reader and Xbox was replacing the reader. I have 2 Xbox ones and rarely use the one with the issue and I believe that if its a manufacturer issue that Microsoft
should fix it whether it is in warranty or not! Please help me stay a happy xboxone owner and keep me from going to Sony who has had no issues and has happy gamers

:)

 

dvd drive on slim loud?

It sounds like something is wrong with the disc drive reading certain games. Some games are encoded differently. Try cleaning the disc drive. It may improve the disc reading.

 

Discs wont read

Is the disc at least recognized? Are CDs or Blu Rays recognized?

The disc function is not connected to the xbl core service. So it may be an issue with your disc drive. As there were lots of problems with drives not reading game discs properly, but reading movie or music discws, your console ma ybe in need of some service.

Meanwhile as workaround you may try holding the disc a second longer when the drive tries to take it and then release the disc.

 

Hey dude,

Unfortunately that is just the way it is If the console is out of warranty, then there is really nothing that can be done to put it back in warranty

Had a similar thing happen with a TV, I didn't use it for a year, turned it on and it was broken, but couldn't get it repaired under warrantly despite it being a known manufacturing problem with the TV.

It sucks, but its just the way it is unfortunately. I hope you get it sorted anyways mate

Cheers

Denaz