Disappointed with xbox support.

Discus and support Disappointed with xbox support. in XBoX on Consoles to solve the problem; I think this guy is lying about his XBox One practically blowing up on the inside. He probably did something to cause it to malfunction, and I'm pretty... Discussion in 'XBoX on Consoles' started by JiDs-1C6EE60A-9917-4CF9-BB1B-9DA49F88118C, Mar 17, 2014.

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  1. CodyIsADork
    CodyIsADork Guest

    Disappointed with xbox support.


    I think this guy is lying about his XBox One practically blowing up on the inside. He probably did something to cause it to malfunction, and I'm pretty sure Microsoft could care less about "losing your trust". I highly doubt it'll bum anyone at Microsoft
    out.
     
    CodyIsADork, Apr 5, 2014
    #31
  2. kubindad
    kubindad Guest
    Know how you feel going thru similar stuff with my repair. At least you don't have a charge on your credit card till they can find the console that was sent back. In their box with their label no less!
     
    kubindad, Apr 5, 2014
    #32
  3. JiDs-1C6EE60A-9917-4CF9-BB1B-9DA49F88118C
    JiDs-1C6EE60A-9917-4CF9-BB1B-9DA49F88118C Guest
    I'm guessing I didn't get an advanced exchange because they do want to check the xbox out and make sure it was itself faulty and not a user caused issue. Someone at Microsoft cared enough to give me a direct line via phone and email for assistance so they
    actually do care but I'm still not happy how long this has taken.

    I was finally able send my xbox off to the repair facility yesterday. I also got a friendly email saying they saw it was en route. Disappointed with xbox support. :) So we'll see how long it takes from here. I hope everyone else gets their issues taken care of. Seems as though being
    persistent is the key and you will be taken care of. Hopefully xbox can optimize service repair / replacement times.
     
    JiDs-1C6EE60A-9917-4CF9-BB1B-9DA49F88118C, Apr 9, 2014
    #33
  4. DamienWay
    DamienWay Guest

    Disappointed with xbox support.

    Sorry you're having issues with Xbox Support, I've always thought they were pretty good.
     
    DamienWay, Oct 31, 2018
    #34
  5. JiDs-1C6EE60A-9917-4 Win User

    Disappointed with xbox support.

    I'm guessing I didn't get an advanced exchange because they do want to check the xbox out and make sure it was itself faulty and not a user caused issue. Someone at Microsoft cared enough to give me a direct line via phone and email for assistance so they
    actually do care but I'm still not happy how long this has taken.

    I was finally able send my xbox off to the repair facility yesterday. I also got a friendly email saying they saw it was en route. :) So we'll see how long it takes from here. I hope everyone else gets their issues taken care of. Seems as though being
    persistent is the key and you will be taken care of. Hopefully xbox can optimize service repair / replacement times.
  6. Galactic Geek Win User

    Disappointed with xbox support.

    See, support can still be awesome! :D
  7. YOUHAVEDIEDPS4 Win User

    Disappointed with xbox support.

    i am just a concerned consumer who cares about you and all that you might have to endure. i fight the company on your behalf. so you as gamer don't have to deal with the same distraught that i have the displeasure of having.
  8. YOUHAVEDIEDPS4 Win User

    Disappointed with xbox support.

    and who are they you speak off? other sheep?
  9. YOUHAVEDIEDPS4 Win User

    Disappointed with xbox support.

    I HAVE HOURS OF THOUGHTS ON THIS company.
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