disable account

this page will walk you through the process, just be sure to move anything saved in onedrive else where so you don't lose
it.

Was there a reason why you wanted to delete? You wouldn't want to miss out on all your digital content connected to your account.

Hello Krysta,

We understand that you're inquiry here is the process that can be taken to close the Microsoft account.

We have a direct article related to resolving this case, which can be found here at our how to close your Microsoft accountsupport
article, which states all information needed in order to do so.

Try this and let us know if this helps.

Best wishes!

Hey there Jam! I would try going to xbox.com/forgot and seeing if you can figure out any of your information. If none of that works, I would use the
Contact Us page to set up a support call and see if they can help you figure out your information.

Hey there MaxilanGames.

Does this only happen in the Xbox app? Are you able to try visiting their profile from Xbox.com instead? Let us know