Dirt5

Hello there @BrandonEmery, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. The crashing or freezing of a certain game/apps is generally related to the network which is why I will provide you with the official link to all the troubleshooting steps that can help sort
this out for you. Before going through the troubleshooting steps mentioned on the link I was referring to, I would like you to go through the following steps to clear your Mac address and perform a quick power cycle:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your
console.

In case the issue still persists after the previous steps have been performed, here is the official link to all the troubleshooting steps that can help sort this out.

The link: https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-network-connection

In case the troubleshooting steps mentioned on the previous link weren't helpful, I have another link for you that could help you take care of the situation! Here is another and a more narrow link related specifically to game crash,
and game freeze related issues:

The link: https://support.xbox.com/en-US/help/games-apps/troubleshooting/game-issues-solution

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Feel free to give us your feedback by voting below if the reply was helpful!

I bought dirt 5 and can't play it . I owe 14.99 but dont get paid till Friday. Burnout worked fine why cant dirt5 work. I know I thought it

I have been having the same issue since a coupe of days.. This bug occurs only with new games like Dirt5, FH5 and Farming 22 . When playing FH3 with a plugged in wheel everything works great

I bought dirt 5 and can't play it . I owe 14.99 but dont get paid till Friday. Burnout worked fine why cant dirt5 work. I know I thought it

You will likely get more help if you start your own topic detailing the exact issue, any errors, platform used etc rather than adding comments like the above on random topics that have nothing to do with your issue

Hi AndySery95, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

I just want to clarify, did you choose to reset it removing everything already? Because if yes and it's happening in multiple games you may need to send it to Microsoft Repair Center to get it checked.