Directv DVR controls not working after update

Discus and support Directv DVR controls not working after update in XBoX Games and Apps to solve the problem; I'm having issues controlling my DVR with the Xbox One since the update over the weekend. The issue is with Fast Forward, Rewind, Pause, etc. I have... Discussion in 'XBoX Games and Apps' started by The Fuzz 53, Feb 18, 2014.

  1. The Fuzz 53
    The Fuzz 53 Guest

    Directv DVR controls not working after update


    I'm having issues controlling my DVR with the Xbox One since the update over the weekend. The issue is with Fast Forward, Rewind, Pause, etc. I have the buttons on my Harmony Remote mapped to the Xbox Ones FF, Rewind, etc., and the Kinect blasts the commands
    to the Directv receiver. It worked perfectly fine prior to the update with very few commands not reaching the DVR. After the update, almost none of the commands reach the DVR (maybe 10% success rate). I haven't moved any furniture or lights in the room
    that would effect the performance of the Kinect IR blaster. I have yet to successfully get the DVR fast forward to go beyond 1x speed (max is 4x).

    Has anyone else experienced this issue?

    :)
     
    The Fuzz 53, Feb 18, 2014
    #1
  2. Mike Therien
    Mike Therien Guest
    Directv DVR controls stop working again after March update

    After the February update, the DVR controls from a Harmony remote stopped forwarding the IR commands to my DirecTv STB.

    After the March update, everything starting working again.

    Today, I have seemed to loose this functionality again! Now I am back to the problems I had during the February update! I am not aware of an update today, so did Microsoft sneak one in on update Tuesday?

    Anyone else seeing this?
     
    Mike Therien, Feb 18, 2014
    #2
  3. rustypth
    rustypth Guest
    xbox One, and accessing DirecTV recorded content

    Hey guys,

    Getting DirecTV tomorrow, and plan on running it through my xbox One. I understand there isn't functionality for the xbox to access the DVR functionality, but I assume I can still access my recorded content with the Directv remote control?

    Thanks,
     
    rustypth, Feb 18, 2014
    #3
  4. The Fuzz 53
    The Fuzz 53 Guest

    Directv DVR controls not working after update

    I just tried using the play, FF, Rew, etc, using my Xbox One controller and they work fine. The problem has to do with being input from the Harmony remote, which doesn't make a whole lot of sense because the Xbox One gets the signal from the Harmony remote,
    but then doesn't output it to the Directv box.
     
    The Fuzz 53, Feb 18, 2014
    #4
  5. forums.xbox.com/.../default.aspx

    Hopefully specific hardware issues will have their own place. If not PM me with the make AND model, so I can update the page. What affects one model may not affect another. Give the link above a look, if it is missing, let me know.

    -Cheers
     
    Iautorenewedu, Feb 18, 2014
    #5
  6. The Fuzz 53
    The Fuzz 53 Guest
    I don't think the DVR is the issue at received commands without any problem when I use the Xbox One controller. The problem only arises when I use my Logitech Harmony remote.
     
    The Fuzz 53, Feb 19, 2014
    #6
  7. JayhawkerStL
    JayhawkerStL Guest
    My Harmony remote partially stopped working within certain apps, like Netflix and Amazon. I say partially, because I think it is just the lack of directional buttons. The colored buttons, FF and REW all seem to work. But I use the remote to move around
    the apps to pick a show or movie to watch.
     
    JayhawkerStL, Feb 19, 2014
    #7
  8. Mike Therien
    Mike Therien Guest

    Directv DVR controls not working after update

    This issue must be related to the Harmony Remote (or any IR remote?). If I use voice commands, the Xbox One sends them with out problem. But if I use the Harmony, the onscreen display from the Xbox One shows the button I pressed, but doesn't send the command.
    This is very strange, definitely a bug in the latest update of Xbox One.

    I don't think this is an STB issue, since all of the DirecTv boxes use the same IR commands.
     
    Mike Therien, Feb 19, 2014
    #8
  9. This is definitely an issue with the Xbox One, not any STB hardware or remotes. Everything was working fine before the update. Tried watching TV 30 minutes after update, and none of the media controls on my remote work anymore.

    When I press play/ff/rewind on the remote, the Xbox One OSD highlights the button I pressed, but my STB never receives an IR signal. If I use the controller to perform the same actions, it works fine. I've tried this with 3 different universal remotes, all
    of them exhibit the same issue.

    This needs a patch ASAP.
     
    Bear on the job, Feb 19, 2014
    #9
  10. The Fuzz 53
    The Fuzz 53 Guest
    Thankfully other people are starting to chime in. This needs to be fixed ASAP. Not having this functionality totally defeats the purpose of watching TV through the Xbox One. If it's not fixed in the March update, I'm disconnecting my STB from the Xbox
    One.

    Go chime in on the Logitech Harmony forum as well and light a fire under them to get Microsoft to fix the problem. I'm sure they have more pull with Microsoft than we do.

    http://forums.logitech.com/t5/Harmo...t-Xbox-One/m-p/1199591/highlight/false#M89770
     
    The Fuzz 53, Feb 20, 2014
    #10
  11. My feeling is this has something to do with Microsofts media remote they just announced. It's one of 2 possibilities: they updated functions and haven't passed those on to Logitech yet, or they purposefully broke universal IR commands in hopes to push their
    new remote. For me the Menu and Info commands from my remote don't work in the blu-ray app, but the menu command works fine on the home screen, and the menu works fine from the xbox controller everywhere. Sounds fishy or weird to me.
     
    raging lemming, Feb 20, 2014
    #11
  12. The Fuzz 53
    The Fuzz 53 Guest
    Same here, do you have a DVR to try controlling? If so, see if that's been broken as well.
     
    The Fuzz 53, Feb 20, 2014
    #12
  13. Directv DVR controls not working after update

    I have my remote set to just issue commands straight to my DirecTV DVR as I only use the xbox controls through voice. But I can setup another activity real quick to see what happens if I issue the commands to the xbox instead and I'll report back.
     
    raging lemming, Feb 20, 2014
    #13
  14. The Fuzz 53
    The Fuzz 53 Guest
    That's what I was thinking of doing, but why should I have to do any work to fix something that worked perfectly fine? I have it setup this way so I don't have to change Activities on the remote if I want to watch a movie or something else.
     
    The Fuzz 53, Feb 20, 2014
    #14
  15. No I hear you, all was good from day one and all of a sudden things are broken all over the place. I personally setup to control DirecTV directly because I hate the OneGuide and I couldn't use the number pad without remapping all the buttons. But either
    way and for either preference it shouldn't matter cause like you said it should work as it always has.

    As for my test, I deleted the xbox and readded it to make sure the profile was up to date, setup a TV 2 activity and controlled all functions through the xbox. Play/Pause, FF, RW, all work without a problem and didn't even miss a command at all. Channel
    changes from within OneGuide worked great as well. FWIW I'm using an HR-34 Genie receiver, not sure what everyone else is on. I no longer have any older receivers to try.

    And there was another blu-ray app update, and I have still my problem of Menu and Info not working. This is all just a big headache right now. MS needs to get things worked out.
     
    raging lemming, Feb 20, 2014
    #15
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Directv DVR controls not working after update

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