directed to correct my birthday associated with my account, but it is correct

Discus and support directed to correct my birthday associated with my account, but it is correct in XBoX Rewards & Social to solve the problem; correct birthdate but prompted to correct it 278c2466-4e47-4257-9e27-a0d569dff9be Discussion in 'XBoX Rewards & Social' started by o Psychic o, Dec 4, 2016.

  1. o Psychic o
    o Psychic o Guest

    directed to correct my birthday associated with my account, but it is correct


    correct birthdate but prompted to correct it

    :)
     
    o Psychic o, Dec 4, 2016
    #1
  2. NavinWelgama
    NavinWelgama Guest
    Birthday on Microsoft account is correct?

    The BIRTHDAY associated with my Microsoft account is correct but the Xbox live rewards account status still shows up as yellow and asks me to change my birthday to a correct birthday.
     
    NavinWelgama, Dec 4, 2016
    #2
  3. Acount needs information

    my reward page says Some of the information we have on file appears to be incorrect. Please ensure the birthday associated with your Microsoft Commerce account is correct by clicking the button below. I have checked this and it and it is correct.
     
    Firegambit1974, Dec 4, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    directed to correct my birthday associated with my account, but it is correct

    Hello o Psychic o,

    We see that you are raising a yellow warning light on your account due to our system detecting an irregular birth date in our system. Please verify your date of birth settings through the link provided. It should take us up to 96 hours to receive your new
    date of birth information, after which the warning light should go away. This warning will not negatively impact your account in any way, it is just a notification that our system detected some possibly incorrectly input information.
     
    XBLRewards8, Dec 6, 2016
    #4
    Error:Failed to connect to localhost port 9200: Connection refused
Thema:

directed to correct my birthday associated with my account, but it is correct