directed to correct my birthday associated with my account, but it is correct

Discus and support directed to correct my birthday associated with my account, but it is correct in XBoX Rewards & Social to solve the problem; correct birthdate but prompted to correct it 278c2466-4e47-4257-9e27-a0d569dff9be Discussion in 'XBoX Rewards & Social' started by o Psychic o, Dec 4, 2016.

  1. o Psychic o
    o Psychic o Guest

    directed to correct my birthday associated with my account, but it is correct


    correct birthdate but prompted to correct it

    :)
     
    o Psychic o, Dec 4, 2016
    #1
  2. NavinWelgama
    NavinWelgama Guest
    Birthday on Microsoft account is correct?

    The BIRTHDAY associated with my Microsoft account is correct but the Xbox live rewards account status still shows up as yellow and asks me to change my birthday to a correct birthday.
     
    NavinWelgama, Dec 4, 2016
    #2
  3. Firegambit1974
    Firegambit1974 Guest
    Acount needs information

    my reward page says Some of the information we have on file appears to be incorrect. Please ensure the birthday associated with your Microsoft Commerce account is correct by clicking the button below. I have checked this and it and it is correct.
     
    Firegambit1974, Dec 4, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    directed to correct my birthday associated with my account, but it is correct

    Hello o Psychic o,

    We see that you are raising a yellow warning light on your account due to our system detecting an irregular birth date in our system. Please verify your date of birth settings through the link provided. It should take us up to 96 hours to receive your new
    date of birth information, after which the warning light should go away. This warning will not negatively impact your account in any way, it is just a notification that our system detected some possibly incorrectly input information.
     
    XBLRewards8, Dec 6, 2016
    #4
  5. XBLRewards8 Win User

    directed to correct my birthday associated with my account, but it is correct

    Hello o Psychic o,

    We see that you are raising a yellow warning light on your account due to our system detecting an irregular birth date in our system. Please verify your date of birth settings through the link provided. It should take us up to 96 hours to receive your new
    date of birth information, after which the warning light should go away. This warning will not negatively impact your account in any way, it is just a notification that our system detected some possibly incorrectly input information.
  6. XBLRewards8 Win User

    My birthday is correct

    Hello Rickyrf,

    It looks like you are receiving this notification due to a internal data error. Our system is incorrectly formatting your date of birth, which is causing us to see that your birthday was in in 1753! This is an error that we are currently working on correcting.
    We apologize for the alarm that this may have caused. This notification does not mean that your account is not working correctly. It was just some information that our system noticed was odd.
  7. XBLRewards8 Win User

    Birthday on Microsoft account is correct?

    Hello navman95,

    We have determined why users are incorrectly seeing this notification and are deploying a resolution. You should see this notification go away by the end of next week.
  8. XBLRewards8 Win User

    Birthday on Microsoft account is correct?

    Hello navman95,

    We recently introduced a new, yellow "warning" light for issues with accounts that are not serious enough to prevent your account from working correctly, but may still be an inconvenience. However, it seems that the information we are receiving is not being
    interpreted correctly. If our system is to be believed, you were born before Australia was even colonized (!). It appears that your dignified and mature bearing caused our system to incorrectly report your age. Apologies for the confusion. We are currently
    investigating why some users are having their information incorrectly reported. However, this issue will not prevent your account from working as expected. It's just a strange detail we noticed on your account. We'll update you here when we receive more information!
  9. XBLRewards8 Win User

    Email associated with account is correct

    Hello ALFAkennyBUDDY7,

    Can you confirm that the email for your account matches that of your contact preferences? You can reach your contact information by clicking your avatar in the top right corner of this page. From the drop down menu that appears, go to Xbox Settings. Then
    click Contact Preferences on the menu on the left of that page.
Thema:

directed to correct my birthday associated with my account, but it is correct

Loading...

  1. directed to correct my birthday associated with my account, but it is correct - Similar Threads - directed correct birthday

  2. Xbox controller buttons not working nut directional stick works.

    in XBoX on Consoles
    Xbox controller buttons not working nut directional stick works.: I have an xbox one series x. Everything was fine until a couple of days ago when my controller A B Y and X buttons stopped working. I assumed it was a hardware issue so I bought a new controller...

  3. Is it possible for Xbox Series to rescind the 'direct to hub' feature?

    in XboX Insiders
    Is it possible for Xbox Series to rescind the 'direct to hub' feature?: A lot of gamers on the Xbox subreddit, including me, have been complaining about the feature being imposed on us via your update... Besides, it's extremely buggy in a way that at times you need...

  4. why is my bo6 crashing due to direct x error?

    in XBoX Games and Apps
    why is my bo6 crashing due to direct x error?: so basically when i play 2-3 multiplayer games in bo6 i crash due to a direct x error i have tried everything to fix it but nothing works without breaking the game more or making it look bad so i...

  5. Call of Duty BO6 Direct X Error Crash HELP

    in XBoX Games and Apps
    Call of Duty BO6 Direct X Error Crash HELP: Hi there, I recently built up a new pc with the following components: AMD 9950x x870 elite ddr5 32gb corsair vengenance x2 3060 ti gefore 8gb 1tb ssd When i first put everything together...

  6. I need a lot of help. Hoping someone can direct me

    in XBoX Accessibility
    I need a lot of help. Hoping someone can direct me: So I got locked out of my account. It needs me to verify. Should be no problem but have no access to the recovery email. Been denied over 50 times to recover my account. I’m still being charged my...

  7. I joined the Forza insiders and followed the directions in the email, I don’t see Forza...

    in XboX Insiders
    I joined the Forza insiders and followed the directions in the email, I don’t see Forza...: Basically that’s was it, is it a timing thing? It says there is daily play testing so I don’t know it wouldn’t show as available. submitted by /u/handsomepirates1 [link] [comments]

  8. Assassin's Creed Shadows should include direct touchscreen controls for PCs, consoles, and...

    in XBoX Games and Apps
    Assassin's Creed Shadows should include direct touchscreen controls for PCs, consoles, and...: I haven't played Assassin's Creed Shadows on Xcloud yet because I'm waiting for the mobile version of the game. I have a disability and use a hat pointer, which is a stylus attached to a rod worn...

  9. Unable to access Directly Dashboard

    in XBoX Accessibility
    Unable to access Directly Dashboard: Hello, I am unable to access my Directly Dashboard. Getting an error "This page isn't working right now. app.directly.com redirected you too many times" I already tried deleting cookies,...

  10. Why is there no way to contact the enforcement team directly?

    in XBoX Games and Apps
    Why is there no way to contact the enforcement team directly?: I submitted a profile picture for my xbox account 5 or 6 times, tried different cropping to get it right. For each attempt I was given an automatic and silent suspension. I received no...