Digital refund

Discus and support Digital refund in XBoX Games and Apps to solve the problem; I purchased a digital game that I thought was compatible with my sons Xbox because he has an Xbox 1 S so I purchased a game that said compatible with... Discussion in 'XBoX Games and Apps' started by Heathermb, Dec 28, 2022.

  1. Heathermb
    Heathermb Guest

    Digital refund


    I purchased a digital game that I thought was compatible with my sons Xbox because he has an Xbox 1 S so I purchased a game that said compatible with X/S. I now know that the S is not the same as the 1 S so the digital game code was able to be redeemed but then states it’s not compatible. I purchased it at Target online, is there anything I can do to get a refund?

    :)
     
    Heathermb, Dec 28, 2022
    #1
  2. dempup Win User

    I want a refund

    Hey Gamerkidd.

    Thank you for reaching out to the forum. Here is a guide for requesting a refund for digital purchases: Digital
    refund    .
  3. ThisGameIsSucky Win User

    How do you get a refund for apex coins?

    These are the relevant links pertaining to refunds and returns. I believe under most circumstances digital currency can't be refunded if any of it has been used or just can't be refunded in general. Virtual currency is listed as being refundable, you'd have
    to read into the terms on it though: https://beta.support.xbox.com/help/...games-apps/digital-game-purchase-refund-terms

    And then here's the page to get to the digital refunds and returns page: https://beta.support.xbox.com/help/...scriptions/digital-goods-subscriptions-refund
  4. DrifterX22 Win User

    Payment

  5. Puppy Fujo Win User

    Microsoft account balance

    You can fill out out the digital refund form and once it has been refunded you can then repurchase using the correct payment source.

    How to refund digital purchases
  6. luissolid Win User

    Errato acquisto [Translate] Wrong purchase

Thema:

Digital refund

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