Digital purchase of Infinity Undiscovery error 0x803f8001

Hello there @ValterBoldarine, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! Please access the link below to know more about the code.

The link: Error 0x803F8001 occurs when you launch an Xbox One game or app | Xbox Support

You could also go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

This is the
support article for Error 0x803F8001.

What game are you trying to play? Is it played with a disc, or is it a digital download?

Are you a Game Pass subscriber or did you purchase it digitally through the store?

Hopefully this link can help you out.

https://www.xtremerain.com/fix-error-0x803f8001-windows/

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

the error is about digital license:

https://support.xbox.com/en-us/help/errors/erro...

Check here if the game was purchased on this account.:

https://account.microsoft.com/billing/orders/

Hey there,

This error code normally defines an issue with ownership of the game. The game was purchased and downloaded, but you aren't signed in and connected to Xbox Live.

The game was purchased and downloaded by another family member, and that person is not signed in to the console.

The game disc is not in the console.

If this was a digital download please ensure that you are signed into the profile with which it was purchased. Additionally make sure your connection to Xbox Live is up and running.

For further information and support with this issue check out this helpful support article:

support.xbox.com/.../error-code-0x803F8001

Let me know if this issue is persisting, if there are any other games experiencing this and what, if any troubleshooting steps you have taken.