Digital promotion points not deposited

Hello,

I was told by your twitter account to make a new post here regarding points from the digital pre order promotion that ended on December 31st. I have yet to see them deposited, the only points I've seen are my vip points. My gamertag is .

:)

 

Downloaded GOLD Membership, never got 800 points promised for signing up!!!

The points are never deposited right away. The promotion will probably end in a few days. After that its 6-8 weeks for the points to be deposited.

 

I have not recieved my reward points for pre-ordering Halo Wars 2 Ultimate Edition.

I am not aware of a recent promotion for only purchasing that title. There is a current promotion that offers 15,000 for pre-ordering 3 digital games on the eligible list (including Halo Wars 2) and if you are a US member there is a promotion for the PHYSICAL
disc for 15,000 if you pre-order from microsoftstore.com.

If you did do the 2nd one (physical disc from microsoftstore.com) those points are not deposited until 10-15 business days AFTER the title launches.

 

Hello AlphaSolaris,

We responded to your previous post at (Digital pre order promotion).