Digital Preorder keys not received >30 days after purchase

Discus and support Digital Preorder keys not received >30 days after purchase in XBoX Sales and Promo to solve the problem; My Dark Souls, Doom, and Doom 2 keys have not been received after digitally preordering DOOM and Dark Souls 3 on March 3rd. Ive spoken to support who... Discussion in 'XBoX Sales and Promo' started by ekalb yoccm, Apr 9, 2016.

  1. ekalb yoccm
    ekalb yoccm Guest

    Digital Preorder keys not received >30 days after purchase


    My Dark Souls, Doom, and Doom 2 keys have not been received after digitally preordering DOOM and Dark Souls 3 on March 3rd. Ive spoken to support who acknowledged that I've been properly billed and should have received the code, and they recommended I post
    here to receive the codes

    :)
     
    ekalb yoccm, Apr 9, 2016
    #1
  2. DenverNick
    DenverNick Guest
    Have not received Fallout 3 code

    I also have not received my code. Digital preorder.

    GT:
     
    DenverNick, Apr 9, 2016
    #2
  3. Krontan
    Krontan Guest
    Did not receive Fallout 3 code

    • Promotion name: “Free Fallout 3 code with digital purchase of Fallout 4”
    • Date of purchase: “10/30/2015”
    • Issue:
      • “I have not received my Fallout 3 code after 10 calendar days.”
     
    Krontan, Apr 9, 2016
    #3
  4. Mister Beep
    Mister Beep Guest

    Digital Preorder keys not received >30 days after purchase

    I've sent you a Forums Private Message. You can check those by clicking here.

    Enjoy! Digital Preorder keys not received >30 days after purchase :D
     
    Mister Beep, Apr 11, 2016
    #4
  5. Mister Beep Win User

    Digital Preorder keys not received >30 days after purchase

    I've sent you a Forums Private Message. You can check those by clicking here.

    Enjoy! :D
  6. Smwutches Win User

    Xbox Rewards Mission (no rewards)

    If you preordered digitally it would count towards your Games on Demand punchcard and you would need to purchase 2 more eligible games in order to receive the credits.

    If you preordered as a physical disc from microsoftstore.com, the credits will show as pending about 10-15 business days after the game ships.
  7. Smwutches Win User

    pre order credits

    If you preordered a physical disc from microsoftstore.com then you should receive the 15,000 credits about 10-15 business days after the game shipped. If you preordered digitally, it would not have qualified for that offer.
  8. DocWayne-[xboxvenue] Win User

    where my gears of war collection?

    Hey all!

    If you just recently purchased Gears of War 4, you'll need to wait up to 30 days to receive your codes. If you don't receive your codes by the end of 30 days please create a new thread and let us know. Thanks!
    ridiculous....wait 30 days for being loyal and preordering or buy it off the shelf and get it day one.
  9. Smwutches Win User

    Missing credits For preorder

    If you preordered digitally, it would have counted towards your Games on Demand punchcard offer and you would need 2 other eligible purchases in order to complete that offer and receive the credits.

    If you preordered a physical disc from microsoftstore.com, the credits should show as pending about 10-15 business days after the game shipped.
Thema:

Digital Preorder keys not received >30 days after purchase

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