Digital games won't open

It happens occasionally with my disc games as well, but most often with my Digital games, where I select it, it shows the start up image, and boots it back to home screen. The only fix is a hard reset. It wouldn't be as frustrating if it wasn't happening
several times a day. Is Xbox aware of this issue, or am I a rare case with a possibly faulty unit?

:)

 

Digital Game and Apps won't open.

Hey there!

I can see that since posting, you've
recently unlocked achievements and have been able to generally access Xbox Live content. Are you still experiencing issues or are you good to go now?

Let us know!

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Digital Game and Apps won't open.

Hi

I've just come across a new issue that I've never come across before. I ran into it last night where I tried opening one of my downloaded games and received the message "Just getting your game ready. Your game will start soon!" Except the game does not open
and when pressing cancel, the message pops up again. Cancelling again will do nothing to stop the notification as the message now continues to spam my dashboard. I tried hard resetting my console to try again but that hasn't changed anything to my system and
my digital games still won't work. I also tried my downloaded apps and they also don't open in which the message spams again but saying "Your App will start soon!"

It appears that all my downloaded games and apps have this problem and at this moment I haven't found any issue online that people have had in common before or at present. I wanted record a video to show the issue but you can't record footage on the Xbox
dashboard. Hopefully what I've said has enough clarity.

If anyone could help troubleshoot this problem that would much appreciated. I'm in the process of reinstalling one of my downloaded games to see if that will help solve it. However if that does solve the issue, that would mean using a lot of download data
to reinstall all my digital games. If there is a work around, I'm up for it.

Thanks.

 

I'm having the same issues. Very frustrating!

I've discovered that if you switch off the console and unplug it, then plug it in and start again. It will solve the problem temporarily.

This needs to be addressed.

 

An alternative to unplugging it is to turn it off by holding your finger on the power button (on the console) for about 8 seconds. That will turn it completely off, then when you turn it back on again, it'll do a fresh boot.

You could also put the console into energy saving mode, so it does a fresh boot every time, but you lose the ability to turn the console on with your voice, the boot up takes longer, it won't update games/apps while the console is "off", and you can't quick
resume games.

I'm sure they're aware of the issues though, as people have been reporting these problems for a while. I've had the same issue too - sometimes I'll start a game and it'll start, show the intro logos, then dump me back at the dashboard. A full reboot always
fixes it, but it is something that obviously needs to be fixed.