Digital Game Purchases

Discus and support Digital Game Purchases in XBoX Games and Apps to solve the problem; If you have read any of my posts you will be aware of my disappointment with xbox one and how I feel ripped off...... Another gripe is my purchased... Discussion in 'XBoX Games and Apps' started by KingG 1983, Jan 1, 2014.

  1. KingG 1983
    KingG 1983 Guest

    Digital Game Purchases


    If you have read any of my posts you will be aware of my disappointment with xbox one and how I feel ripped off...... Another gripe is my purchased digital game downloads on the xbox 360, where are they? Or where is my refund? I spent a small fortune on
    game downloads but can't find any thing or any acknowledgement of my purchases with Microsoft. Is this something Microsoft will acknowledge or am I supposed to accept that its money down the drain? I understand that the xbox one is not backwards compatable
    but surely some form of refund should have been offered?! Fortunately my film/movie purchases are available on xbox one but I cannot find my previous game purchases....... Please please correct me if I'm wrong, I used to be a hardcore xbox fan and have owned
    all xbox consoles, I now however am that disheartened with Microsoft I am considering selling my xbox one.

    :)
     
    KingG 1983, Jan 1, 2014
    #1
  2. dlCHIEF58
    dlCHIEF58 Guest
    Digital game purchase

    Short answer for most cases is no. There have been some promotions by Activision where if you bought Destiny or either of the two last Call of Duty games prior to a certain date, you would get the Xbox One version for free - and that cut-off date for Destinty
    and CoD:AW is on the 15th of this month. Some DLC for certain games will also carry over, like Dance Central, Rocksmith 2014, and Pinball FX2 but the majority won't. Minecraft you can upgrade for $5 if you already have it on the 360. Some Season Passes also
    had dual license that expired over time, Destiny and CoD:AW are current applicable titles but will also expire on the 15th. Nearly every other game you will have to purchase again if you want the Xbox One version.
     
    dlCHIEF58, Jan 1, 2014
    #2
  3. Digital Game Purchase

    I have purchased Fifa 16 digitally back in December, normally once you own a game when you click on it on xbox.com it says already owned, but for some reason when I click on fifa 16 it still gives me the option to purchase it? Anyone know why this game doesn't
    shown as owned even though I own it? Thank you!
     
    Galenrandir23, Jan 2, 2014
    #3
  4. Malacath
    Malacath Guest

    Digital Game Purchases

    They are still there. Just because you bought an xbox one doesn't mean you had to get rid of your 360.

    If you use a 360 your digital games will still be there in your download history.

    It's been well publicised that there is no backwards compatibilty so if you still wanted to play your 360 games you should have kept your 360.

    It would be totally pointless listing your 360 games on the xbox one console when you can't even play them.
     
    Malacath, Jan 2, 2014
    #4
  5. KingG 1983
    KingG 1983 Guest
    This just proves that digital downloads are a complete rip off as they have absolutely no resale value whatsoever
     
    KingG 1983, Jan 2, 2014
    #5
  6. Malacath
    Malacath Guest
    Thats why i just think of them as rentals. Eventually the 360 live servers will be shut down. When this happens all digital games and DLC purchased will no longer be available.

    A good solution would be a system where you could surrender your license to a game in exhange for a good discount on another game which would essentially be a trade-in system
     
    Malacath, Jan 2, 2014
    #6
  7. dlCHIEF58
    dlCHIEF58 Guest
    The 360 games only work on the 360, regardless of whether they were on disc or downloaded. There is no backwards compatibility on the Xbox One, which means only games designed for the One will work on it. Just because a title is a downloadable game does
    not mean it was coded any different than one on a disc - it was just delivered on a different media. As Malacath said, this had been widely stated beforehand that if you wanted to continue to play your 360 games, you would need to keep your 360 which is one
    of the reasons Microsoft has pledged to support the platform for at least a few more years. This situation is no different than that for people moving from the PS3 to the PS4, as that system also has no backwards compatibility. Several people have made the
    same assumption you did that XBL games would work just because they are downloadable which just isn't true. You still own the license to all the games you purchased, you just need to have a 360 to play them on.
     
    dlCHIEF58, Jan 2, 2014
    #7
  8. SNlPER l
    SNlPER l Guest

    Digital Game Purchases

    Digital downloads are a complete con and rip off. I kept my 360 when I bought the Xone but my problem is with the xbox one digital downloads. I downloaded call of duty ghost on the Xone and the game totally sucks. Normally I would trade or sell the game
    for something new but now I'm stuck with a digital download I will never play again. Never again!!!
     
    SNlPER l, Jan 2, 2014
    #8
  9. KingG 1983
    KingG 1983 Guest
    I also will never purchase a digital download game again.
     
    KingG 1983, Nov 1, 2018
    #9
  10. Mistress Sara Win User

    Spyro Reignited Trilogy, Avatar Prop, Christmas gift, please help

    Unfortunately no as the game was not purchased digitally, and it's a promotion for a digital purchase of the game.
  11. choppyseize Win User

    Can I get a refund on my purchase of Minecraft?

    As mentioned some digital purchases can be refunded as long as they meet the requirements needed.

    Here is the FAQ for digital purchases-

    https://support.xbox.com/games/purchasing/buying-digital-game-faq
  12. XBA_Hype Win User

    digital xbox one

    the digital version will require a digital licence meaning the game will need to be purchased digitally. any dlc content purchased will be saved to your account and will not require further purchase.
  13. HomegrownSilky Win User

    Downloading Disney Infinity 2.0 on Xbox Series S

    So you own the game both on disc and as a separate digital purchase? Can you share a screenshot of the digital purchase history to confirm your game? I am confused as to why there would be a digital purchase since the game needs physical accessories in order to play, which you obviously would not get when making a digital purchase.
  14. L Dubs89 Win User

    Refund denied, specific reason omitted

    For digital games here is the relevant paragraph from microsoft’s terms of sale:

    For complete details on refunds for digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and consumable gaming offers, such as games season passes, virtual currency, and microtransactions,
    whether made available through the Xbox console device or on your PC (collectively “Digital Game Products”), see our Digital Game Purchase Refund Terms page https://support.xbox.com/billing/payment-and-purchases/digital-game-purchase-refund-terms.

    Here is Microsofts policy on digital games, (which is the above link)

    https://support.xbox.com/en-US/billing/payment-and-purchases/digital-game-purchase-refund-terms

    I think the only solution is to request a refund again, but Microsoft does say digital purchases are final and are only reviewed under certain circumstances.

    Sorry i cant be more helpful
Thema:

Digital Game Purchases

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