Digital downloads installation stopped

NoxErro · Apr 21, 2020

I can download/transfer apps to my new 2TB external hard drive, but all my games keep stopping. They say Installation stopped after just starting. I've tried rebooting, i've even done a factory reset. I can reinstall back to the internal hard drive, but
still cant install on external drive.

:)

Thorwulff

Wifi connection, and installed a new router recently..so defs think is either the new router or the ISP, as when I use my phone as a hotspot, downloads resume. Thanks for the pointer!

DominumStige

Hi!

As suggested, try to connect the console with an ethernet cable. Then try to clear the alternate MAC address from the console: Settings->Network->Network Settings->Advanced Settings->Alternate MAC Address->Clear->Restart.

Also, try to set a
static IP to the console so you don't have any conflicts with DHCP or filters on the router.

Finally check that all ports are open on the router.

Thorwulff

I am connected to the internet, and my Xbox Live services are all running fine. Like I said, I have tried all the options as offered on the Xbox Troubleshooting pages, and still the issue continues.

AaronChallanger

i have never encountered this issue but try unplugging the hardrive then replugging it in. Maybe try deleting the game then installing it fully on the hard drive

SyCo Sandman 7

Hello TMG, I recently had the same issue with my Black Ops III and it was due to scratches on the disc. Next time it does that look for an error code. I would suggest thoroughly cleaning the disc and trying to download it again.

Digital downloads installation stopped