Digital Download problems...xbox 1 s

jvaldez79 · Apr 16, 2019

Hello,

This problem has been terrible and prevented me from playing games for over 60 days now. I had 3 games digitally downloaded and my device was working great. I was downloading a wildlands update and an error occurred. Nothing else was working and following
all the steps i cleared local games, reset, hard resets, and wiped the xbox several times. After I wiped the xbox, they told me to download the games again. My games would get to 100 percent and then start re-downloading at 0 percent. Apps can be downloaded
and work great with no problem, my games just wont fully install after reaching 100 percent. Has anyone else had this problem or know of a solution, i basically have a device for watching netflix or prime now as none of my games will install after reaching
99 or 100 percent, please help!

I'm afraid the cost to send this in is going to be as much as a new xbox. i just purchased this device last summer and I do not want to buy another device, there has to be a way to fix this.

:)

WPAK

Hi there,

if a full factory reset doesn't solve the issue then the only option left is to set up a repair request.

While setting up the repair request it will also show the costs for the repair.

Keep in mind that warranty length can be different per region so it's worth to check it just to be sure.

See the steps on how to set up a repair request here:
https://support.xbox.com/my-account/warranty-and-service/getting-your-product-serviced

AngelObullets

The xbox 1 S digital is for downloading games not by installing discs. You can still download games via the store and play them that way if they are backwards compatible with the xbox one

Elian Suriel

hey, I am having this same problem, bought the game online (digital) today and trying to download it after its purchased it tells me it is not compatible when I try to download the X/S version!! just bought my Xbox S today

WPAK

Hi there,

I'm afraid the answer is simple, you can Not install a disc based game on a Xbox One S Digital, the Xbox One S Digital only supports games downloaded from the Xbox Store online, this means that you can only install digitally purchased games and apps on the
Xbox One S Digital

Rosebud#

1. An Xbox one S

2.No I don't have an external storage unit.

3. Most of my games are digital. The one i'm having problems loading (Sniper Elite 4) is a digital game pass game.

5.No only when launching games.

Digital Download problems...xbox 1 s