Digital Download of Sniper 3 $10 does not work same with EA LIVE $10 download

DIABL0W · Feb 24, 2015

I recently bought both Sniper 3 and EA NBA live for $10 each. I have re-downloaded and installed the game 6 times and both do not work after install. Sniper 3 goes to the load screen and then turns grey. For EA NBA , after I accept the terms the screen
goes blank. How do I fix this issue? Or get a refund?

:)

DIABL0W · Feb 24, 2015

Problems with Xbox Marketplace for Sniper 3 $10 and NBA LIVE $10. Does not work after Download.

I recently bought both Sniper 3 and EA NBA live for $10 each. I have re-downloaded and installed the game 6 times and both do not work after install. Sniper 3 goes to the load screen and then turns grey. For EA NBA , after I accept the terms the screen
goes blank. It is ridicules that I bought both games thinking that they were such a great deal and I have not been able to play them for a week.

Why aren't MSFT employees regularly checking out to make sure games work when downloaded. Why are they going to fix this issue from XBOX marketplace. Nothing but problems. How do I get a refund? If both games never worked? This is beyond ridicules.

Burnin TODI · Feb 24, 2015

How Does Xbox 360 games Upgrade to Xbox One Work?

Not sure if BF is operating the same as COD with upgrading digital....COD allows you to download digital on 360, then when you get the One you download for $10....get to keep both versions.

onyxishere · Feb 25, 2015

Sorry to hear it. Please try holding the power button on the console for 10 seconds to see if that solves the issue.

If it does not and you would like to see about getting refunds for the items then you'll need to contact phone support for your region. If you live in North America you'll need to dial 1-800-469-9269

onyxishere

Sorry to hear it. Please try holding the power button on the console for 10 seconds to see if that solves the issue.

If it does not and you would like to see about getting refunds for the items then you'll need to contact phone support for your region. If you live in North America you'll need to dial 1-800-469-9269

GazCBG

I bought Sniper Elite 3 for £10 in the UK and it downloading slow: 3.27Mb at the moment, my connection is 152Mb/12Mb from Virgin Media.

Before I started downloading Sniper Elite 3, I was downloading the ScreamRide demo and that was downloading just as slow.

So I rebooted the modem/router, press the power button on the Xbox One for 10 seconds and it made no differences.

I am wired via Ethernet cable and on Detailed network statistics on the Xbox One, I can get full speed on the test, with no packet loss.

StuartATrueRed

Did you purchase the game on disc or a digital copy from the Microsoft store? If it was a disc, then you will have to pay for the game again, as Xbox Play Anywhere only works with digital games. If it was a digital copy from the Microsoft Store, then logging
in on Windows 10 with the same account that purchased will let you download it to your Windows 10 device.

Burnin TODI

Not sure if BF is operating the same as COD with upgrading digital....COD allows you to download digital on 360, then when you get the One you download for $10....get to keep both versions.

JerzyDevl

Im having the same issue with mass effect, played all 10 hours of trial and 5 hours this morning of the game i bought and downloaded, its not an online only game so why wont it work? stupid EA

Digital Download of Sniper 3 $10 does not work same with EA LIVE $10 download