digital download installation stopped

TMG AkumaPanda · May 20, 2017

so i uninstalled black ops 3 awhile back and now I've been trying to re install it but it keeps stopping at 11% or 7.53 GB's and I've tried clearing my local saved game data and cache and I've did a hard reboot and tried canceling and re installing 6 times
now but still wont install. i have the storage space for it and my I've downloaded it before so its not my internet

:)

DRAGONx671 · May 20, 2017

Installation or update not working

just recently bought an xbox one s. Trying to redownload all my games and it all keeps saying installation stopped. This is for digital downloads and updates. Nothing works. Please help

xXInFaM0sXx · May 20, 2017

"Instillation has stopped" for digital downloads

so basically when i Try to download digital purchased games it immediately says "installation has stopped" for almost all digital downloads. I tried hard reset, going offline and restarting console, and even Cleaning local saved games (Which broke my fallout)
I didn't pay over $100 to get ripped off someone please help me.

SyCo Sandman 7 · Jun 23, 2017

Hello TMG, I recently had the same issue with my Black Ops III and it was due to scratches on the disc. Next time it does that look for an error code. I would suggest thoroughly cleaning the disc and trying to download it again.

Thorwulff

Wifi connection, and installed a new router recently..so defs think is either the new router or the ISP, as when I use my phone as a hotspot, downloads resume. Thanks for the pointer!

DominumStige

Hi!

As suggested, try to connect the console with an ethernet cable. Then try to clear the alternate MAC address from the console: Settings->Network->Network Settings->Advanced Settings->Alternate MAC Address->Clear->Restart.

Also, try to set a
static IP to the console so you don't have any conflicts with DHCP or filters on the router.

Finally check that all ports are open on the router.

Thorwulff

I am connected to the internet, and my Xbox Live services are all running fine. Like I said, I have tried all the options as offered on the Xbox Troubleshooting pages, and still the issue continues.

AaronChallanger

i have never encountered this issue but try unplugging the hardrive then replugging it in. Maybe try deleting the game then installing it fully on the hard drive

SyCo Sandman 7

Hello TMG, I recently had the same issue with my Black Ops III and it was due to scratches on the disc. Next time it does that look for an error code. I would suggest thoroughly cleaning the disc and trying to download it again.

digital download installation stopped