Digital copy of NBA 2k15 wont load

Game does not load always says for some reason nba 2k15 took too long to start (0x8027025a). I tried unplugging power supply still wont load any help would be great

:)

 

Nba 2k15 black screen

I bought the digital copy of NBA 2k15. The game wont load. All I see is a black screen. It wont allow me to go to the main menu on the game.

 

NBA 2K15 5000 vc and bonus card packs for preordering never arrived

you should recieve 15000vc - was this delivered correctly at least?

support.2k.com/.../203663823-Breaking-Down-NBA-2K15-s-Pre-Orders

•Xbox One: The Xbox One version of NBA 2K15 is globally available to pre-purchase & pre-load starting on September 25, 2014 at 8 AM PST.

•Xbox One digital pre-orders will be entitled to an extra 15,000 VC, but will not receive the aforementioned Bonus Pack with the Kevin Durant card and sleeves.

 

Thats a bummer, wish i could help ,,i bought a digital copy and it loads up .

Don't get me started on the face scanning though,,ugh!

 

Try clearing local saved games... settings>all settings>system>storage>clear

If that doesn't solve the issue, make sure you are all connected Test Network Connection and then Test Multiplayer Connection. If tests come back all good go to Account>Remove Accounts and remove your profile. Go back to All Settings after profile has been
removed and go to Power and Start up>Turn off or Restart> Restart Now. When console loads back up add your profile back(ADD NEW) and test the game.

If none of these work you can uninstall the game and then re install the game. Last resort do a Factory Restore saving your games and apps.

THESE INSTRUCTIONS ARE FOR XBOX ONE