Digital code problem

Discus and support Digital code problem in XBoX Games and Apps to solve the problem; Son bought digital code and fifa17 downloaded but can't go onto Ultimate Team cos it has security question "surname of childhood friend". Son cant... Discussion in 'XBoX Games and Apps' started by X 3PIC SNIP3 X, Feb 12, 2017.

  1. X 3PIC SNIP3 X
    X 3PIC SNIP3 X Guest

    Digital code problem


    Son bought digital code and fifa17 downloaded but can't go onto Ultimate Team cos it has security question "surname of childhood friend". Son cant remember having this question b4 so been guessing and down to 1 try left! What do we do please?

    :)
     
    X 3PIC SNIP3 X, Feb 12, 2017
    #1
  2. SteelCityShadow
    SteelCityShadow Guest
    Digital Downloads and Portable hard drives

    Thank you guys, I was weiry of purchasing digital BF1 and Cod incase I had a problem, never purchased a digital game before
     
    SteelCityShadow, Feb 12, 2017
    #2
  3. mabaza1
    mabaza1 Guest
    Gamestop Forza 6 Digital Code Problem Help!

    Hello. First of all thank you for taking time to read this, as I am really struggling.

    About 5 days ago I purchased a bundle deal from Gamestop online, that had an Xbox 500 GB console, as well as the games Fifa 17, Gears of War, and Forza Motorsport 6. Gears of war had a code that was in the xbox box, while Fifa was shipped with the actual disc. I was sent an email however with details on how to find the Forza digital code. It told me to find my order history, and from there I will find the code.

    I opened the gamestop order history, using my conformation number and email, I did see that Forza was bought, however there was no code in sight or any further information. I have been stumped, Please HELP!
     
    mabaza1, Feb 12, 2017
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    Digital code problem

    Hey, 3PIC!

    Sorry to see any issues accessing Ultimate Team on your son's account! It sounds like the security question might be related to EA rather than Xbox. Can you explain when exactly you are receiving this question? It might help us out to determine which support
    you will need to go through to gain access to Ultimate Team. Looking forward to helping you out! Digital code problem :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Feb 14, 2017
    #4
  5. Misses Quinzel Win User

    Digital code problem

    Hey, 3PIC!

    Sorry to see any issues accessing Ultimate Team on your son's account! It sounds like the security question might be related to EA rather than Xbox. Can you explain when exactly you are receiving this question? It might help us out to determine which support
    you will need to go through to gain access to Ultimate Team. Looking forward to helping you out! :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
  6. Katie_394 Win User

    Why am I sent 6 digit code for 4 digit sign in?

    I am having the same exact problem. I'm trying to create a new account and Microsoft requires a 4-digit verification code, but is emailing and texting a six-digit verification code. My husband is trying to log-in to his account and having the same problem.
  7. Omar_0001 Win User

    Redeem code error - saying it's used but nothing has downloaded?

    You should go ahead and contact the Xbox Support. There are many other people having problems with digital codes of Tomb Raider, it's not only you who can't digitally download this game through the code.
  8. JohnnyXeo Win User

    Amex Issues

    Credit Cards are usually 16 digits, so that may be a problem. The three digits on back are a security code used often in online purchases.
  9. DREW STEVO Win User

    forza 6 only 16 digits, where to enter code ?

    Ive gotten same problem, no idea where to redeem the 16 digit code
Thema:

Digital code problem

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