Difficulty entering a convoy with friend on Forza Horizon 4

Dear Jason Guer,

Thank you for your thorough reply. Unfortunately, we are still having this issue even after having made the changes and check-ups you recommended. Yesterday, my friend was able to find a session and join it, but the problem is that when I go to convoy menu using the Y button, I find that my friend has the label "playing online" while my profile is labelled "not in leader's session" (and this was shown both when I managed to join an online session and even after I restarted the game and got stuck in trying to find an online session). If this were an internet issue, we wouldn't have been able to play other games, but this seems to be an issue only connected to FH4. I'd really appreciate it if you could help me by showing me how I can get in touch with Forza team support. Is it via email or through the Xbox app? (because the last time I used the Xbox app, I was only offered the option of posting my issue here to the Microsoft community).

Many thanks in advance.

Khaled.

Hello KhaledTC93

Good Day!

Thank you for getting back to us. Let me continue to help you.

I understand how frustrating it can be when you want to play with your friend and the game does not cooperate.

There are a few ways you can contact the Forza team support directly. One option is to submit a ticket through their website here. You will need to sign in with your Microsoft account and provide some details about your issue.

Regards,



Microsoft Community Moderator

Hello Khaled945

Thank you for posting in Microsoft Community.

I understand that you and your friend are having difficulty entering a convoy in Forza Horizon 4, even though both of you have stable internet connections. Let’s work together in finding the best resolution to this issue.

For me to better understand the issue, I’d like to ask a few questions:

• Are you wirelessly connected to the network? How about using a wired connection?
  
• Are you using the same version of Forza Game?
  
• Is there any third party antivirus installed to your device? If yes, you may try disabling it.
  

To resolve this issue, please try the following steps:

• Ensure that both you and your friend have the latest updates for Forza Horizon 4 installed.
  
• Check your NAT type. If your NAT type is set to strict, you may experience issues with online play. To check your NAT type, go to Settings > Network > Network settings > Test NAT type.
  
• Try disabling any firewalls or antivirus software that may be blocking the game's connection.
  
• If you are using a wired connection, try switching to a wireless connection, or vice versa.
  
• Try resetting your router by unplugging it for 30 seconds and plugging it back in.
  
• If the issue persists, try contacting Forza Horizon 4 support for further assistance.
  

We look forward to your next response.

Regards,



Microsoft Community Moderator

griefing is not an issue with this years forza horizon 4 as everyone who isn't in your convoy will ghost so they cannot hit you.

Hiya!

Paul from the Xbox Forums Team here to assist with the issue, it looks like you're unable to play with your friend when trying to join an online session. Is this on the Xbox One or PC? You may want to try also checking the

Nat Type. One step I always recommend to help fix most issues is also performing a

Power Cycle on the console. I hope this information helps.

Happy Gaming!

Paul Xbox Forums Team!