Difficulty downloading a game on xbox one that was purchased on Xbox series X

Discus and support Difficulty downloading a game on xbox one that was purchased on Xbox series X in XBoX Games and Apps to solve the problem; Recently I bought the game GTA 5. I bought the premium edition that had both Xbox one and series X in it. When I purchased it the game worked fine on... Discussion in 'XBoX Games and Apps' started by GusWR, Apr 11, 2023.

  1. GusWR
    GusWR Guest

    Difficulty downloading a game on xbox one that was purchased on Xbox series X


    Recently I bought the game GTA 5. I bought the premium edition that had both Xbox one and series X in it. When I purchased it the game worked fine on the series X. I then went to play on the Xbox one and looked for the game in my library. I did not find the game in my library and searched for many minutes. I then went to the editions and saw that I do now own it and it says I have to purchase it. I’ve checked and confirmed that I am on the same account and am confused why I might have to purchase it again.

    :)
     
    GusWR, Apr 11, 2023
    #1
  2. Obsessive Power Win User

    Can I add any card from an unsupported country to buy games on Xbox?

    I'm sorry, but the Series S, being a digital only console, needs to be in an official Xbox region to use it as was intended. You will have serious difficulties purchasing and downloading content in an unsupported region.

    You would need to exchange it (you'll need to pay extra) for a Series X which can use disc games.
  3. Obsessive Power Win User

    Can't download Starfield for Xbox one serie X

    I have the Xbox one X project Scorpio, I was told that the game can be downloaded in any serie X or serie S (included mine), thanks for the help!!
    Game can only be downloaded on a Series S and Series X, but not an Xbox One X. Xbox One X is not the same as a Series X.
  4. Rostom L Win User

    Difficulty downloading a game on xbox one that was purchased on Xbox series X

    Hi there!

    Let's confirm if the game was purchased successfully using your current account. Go to your account order history https://account.microsoft.com/billing/orders/ and find your GTA V order. Make sure that the order says completed. If it's there, confirm if that account is linked to your correct Xbox profile or gamertag (same as the account on your console) by visiting your profile on https://account.xbox.com/Profile.

    Let me know what you'll find.
  5. Tezzerrific Win User

    MW2 crossgen bubdle

    series x has disc drive and the series s does not

    smart delivery is so it downloads the content for the specific console

    hence why the game case has series x and xbox one advertised on it. the disc can be used in series x and xbox one consoles, the series s does not have a drive therefore requires digital purchase.
  6. EzequielNeves19 Win User

    My friend has gta online on Xbox series X and I have the full game on Xbox one, but we can’t play online together… does he need to buy the full game?

    It's important to know which game your friend bought.

    I say this because there are currently three versions of the Series X/S game. Gta 5 Online, Gta 5 Series X/S and Grand Theft Auto V (Xbox One and Xbox Series X|S).

    If he has purchased Grand Theft Auto V (Xbox One and Xbox Series X|S), which gives access to the game for Xbox One and Xbox Series S/X, he can play online with you as long as he downloads the Xbox One version, so you and he will have the same save and can play online.

    If he is a Game Pass Ultimate subscriber he can download the game in the Xbox One version and play with you.
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Difficulty downloading a game on xbox one that was purchased on Xbox series X

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