Didn't yet receive last month deposit

Acurate Bob · Apr 5, 2018

So close to the of last month I bought Metal Gear solid v and Minecraft story mode season two. Got my achievements in metal gear and bought an avatar outfit. Before the end of he month. But have not yet received my deposit. Will I still receive it buying
it so close to the end of the month, it was about three days before April 1st I had all the needs fulfilled.

:)

ISoDollarSign · Apr 5, 2018

My Reward Credits aren't transferring to my Xbox

My reward credits aren't transferring to my Xbox. I have had well over the 5,000 credits required for a deposit to happen since before the middle of last month, but have yet to receive a deposit on Xbox.

XBLRewards8 · Apr 5, 2018

Reward credits didn't deposit/convert last month.

Hello,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

XBLRewards8 · Apr 5, 2018

Hello Acurate Bob,

From the FAQ for that offer:

When will I receive my Rewards Credits?

After you have completed an action on the list, your Rewards Credits and MyVIP Gems will appear as pending within 96 hours.

All those Credits are currently pending in your account.

XBLRewards8

Hello Acurate Bob,

From the FAQ for that offer:

When will I receive my Rewards Credits?

After you have completed an action on the list, your Rewards Credits and MyVIP Gems will appear as pending within 96 hours.

All those Credits are currently pending in your account.

XBLRewards8

Hello Saddukkar,

That notification was incorrectly receiving birthday information. I see that your account has had this error fixed, and your status is now Green. Regarding your deposit, that has not be done yet. The next deposit cycle will occur in the middle of this month.
Your last Credit event which scheduled you for an automatic deposit occurred too late to schedule you for last months end of month deposit.

XBLRewards8

Hello eroalexandre,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. We only schedule a deposit automatically at 5000 or more pending Credits. Since your last Credit event that pushed you over this amount happened on the 30th last month, you will receive your deposit in the mid-month deposit this month.

XBLRewards8

Hello Torgo1,

There was an issue with September payback that caused it to be delayed to October 17th, which is why you have not yet received that deposit. You should receive a deposit of your Credits during the end of the month deposit.

Cold Legion

I didn't get a deposit last month, that's why I'm asking

Didn't yet receive last month deposit