Didn't take my money

Discus and support Didn't take my money in XBoX on Consoles to solve the problem; Hello, I bought GTA V, and it was only $19.99, which was a good deal, however, when I went to pay, it didn't take my money, but downloaded the game... Discussion in 'XBoX on Consoles' started by LegibleWall1848, Mar 28, 2018.

  1. LegibleWall1848
    LegibleWall1848 Guest

    Didn't take my money


    Hello,

    I bought GTA V, and it was only $19.99, which was a good deal, however, when I went to pay, it didn't take my money, but downloaded the game anyways. I hope that I won't get banned, and I would like to legitimately pay for it. If a staff member could go
    to my account, Lainez55, and fix this, I would appreciate it. I'm on an Xbox 360 console.

    Thanks,

    Lainez

    :)
     
    LegibleWall1848, Mar 28, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Didn't get my money

    Hello RottingFiend801,

    From our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending. Keep in mind that pre-orders and consumables are not eligible for MyVIP, so those purchases will not award payback.
     
    XBLRewards8, Mar 28, 2018
    #2
  3. RottingFiend801
    RottingFiend801 Guest
    Didn't get my money

    I spent $210+ on Xbox live games, and didn't receive anything on my rewards, when I should have (Yes I've waited the 96 hour period). It was the connected account, I've been jumping through hoops all day today. I'm getting sick of this running in circles
    game. I use this money to buy games or add-ons, I've been loyal since '01. Help your fan base, instead of making us jump through hoops for support.
     
    RottingFiend801, Mar 28, 2018
    #3
  4. LegibleWall1848
    LegibleWall1848 Guest

    Didn't take my money

    Also,

    Please tell the other staff not to ban me, I dont know why it didn't take my money.

    Thanks,

    Lainez
     
    LegibleWall1848, Mar 28, 2018
    #4
  5. Smwutches
    Smwutches Guest
    You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Mar 28, 2018
    #5
  6. Mister Cazador
    Mister Cazador Guest
    Hi there.

    You can double-check if you received a charge for a GTA V transaction by signing into your account and heading to the
    Order History page. The charge would appear there.

    Other than that, the only way to download the game without paying for it would be through

    Home Console designation     with a friend who purchased the game already.
     
    Mister Cazador, Nov 1, 2018
    #6
  7. Mister Cazador Win User

    Didn't take my money

    Hi there.

    You can double-check if you received a charge for a GTA V transaction by signing into your account and heading to the
    Order History page. The charge would appear there.

    Other than that, the only way to download the game without paying for it would be through

    Home Console designation     with a friend who purchased the game already.
  8. Smwutches Win User

    Didn't take my money

    You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  9. LegibleWall1848 Win User

    Didn't take my money

    Also,

    Please tell the other staff not to ban me, I dont know why it didn't take my money.

    Thanks,

    Lainez
  10. XBLRewards8 Win User

    Didn't get my money

    Hello RottingFiend801,

    From our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending. Keep in mind that pre-orders and consumables are not eligible for MyVIP, so those purchases will not award payback.
  11. Borys123456 Win User

    Xbox Live Gold Subscription problem

    Well, I sent some money to my paypal account now. They still didn't take it. Is there a chance that they will charge the money if i got the gold 2 days ago?
Thema:

Didn't take my money

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