Didn't recieve my £50 for pre ordering FIFA 15 and XBOX ONE bundle.

ordered on the 4th September from GAME

havent yet recieved a £50 code, but one of my friends have, hoping I will soon.

Thanks.

:)

 

Did not receive my £50 since purchasing the FIFA 15 bundle

Gamertag.

I ordered it on the 28th august and purchased it the night Xbox one bundle Fifa 15 came out.

Didn't receive my £50 but someone I know has.

thanks

 

XBOX ONE OFFER

Hello, I bought the XBOX ONE FIFA 15 Bundle offer but havent recieved my £50 code

 

Hey there, caaaal7! I'm sorry to see that you didn't receive your promotional code! Just to clarify, did you receive a message on your Xbox 360 console saying that you would be receiving this promotion?

 

It was on my dashboard for a few days after I got my XBOX ONE, it said if i purchased it from one of the selected stores then I would receive the £50, which I did, as did a group of my friends as we all ordered them together, but only one of us has received
the £50.

 

Same here. Extremely poor customer service from microsoft with this.

 

Thanks for that, caaaal7. To make sure I have it right, you said this promotion was on the dashboard of your Xbox One after you got it?

 

Yes, there was an article about it with a list of criteria, to which we all qualified for the £50, however, only one of us has received it so far, 3-4 of us are still waiting.

 

Thanks so much for clearing that up for me, caaaal7! Unfortunately, you must have received the dashboard promotion on your Xbox 360 and clicked on it there to have fully qualified for the £50 promotional currency.

While you don't qualify for this promotion, please do keep an eye out for future promotions on

news.xbox.com! You'll be able to see all the promotions that we offer that you may qualify for.

 

I do qualify as one of my friends has received the £50 and we all ordered at the same time and did the same things, though he is the only one who has received it yet.

 

As I had posted above, caaaal7, you needed to receive this promotion on your Xbox 360, and you confirmed that you saw the promotion on your Xbox One. This unfortunately does not meet the qualifications for the FIFA 15 bundle promotion this time around. The
promotion was not for users that had pre-ordered a bundle, but for accounts that received this promotion on their Xbox 360.

However, please do keep an eye out for future promotions on majornelson.com and news.xbox.com! You'll be able to see all the promotions that we offer that
you may qualify for.