Didn't received the E3 mixpot

Discus and support Didn't received the E3 mixpot in XBoX Sales and Promo to solve the problem; I wonder what happened, I received the Inside Xbox mixpot, but didn't get the E3 mixpot, even though I watched it live. Can anyone help me?... Discussion in 'XBoX Sales and Promo' started by Lorde Varuna, Jun 19, 2018.

  1. Lorde Varuna
    Lorde Varuna Guest

    Didn't received the E3 mixpot


    I wonder what happened, I received the Inside Xbox mixpot, but didn't get the E3 mixpot, even though I watched it live. Can anyone help me?

    :)
     
    Lorde Varuna, Jun 19, 2018
    #1
  2. ASIELLRE
    ASIELLRE Guest
    Trouble in 2018 E3 Mixpot reward

    Hi, I watched 2018 E3 Xbox Press Conference via Mixer, but I didn't get any mixpot reward.

    BTW, I got mixpot reward from gamescom xbox inside one.

    Also I received 2017 E3 mixpot reward too.

    What happened to my account? I had no problem with connect my xbox / mixer account..
     
    ASIELLRE, Jun 19, 2018
    #2
  3. Jav0r
    Jav0r Guest
    E3 Mixpot 2018

    Hello,

    I received the codes from Support but didn't receive this one:

    E3 2018 MixPot Classic Helmet REQ Pack for Halo 5
     
    Jav0r, Jun 19, 2018
    #3
  4. Chae247
    Chae247 Guest

    Didn't received the E3 mixpot

    Myself and several others never got a message in Message center at all and the content was automatically added to the account without any notice. Be sure you go to
    Sign in to your Microsoft account on your account and see if you show the items there as "Redeemed" with a $0.00 charge, as you may have received them and just
    are not aware. If you have received the MixPot it will show for you there. If you still do not show that you have the items reply back on this thread and they can look into this.
     
    Chae247, Jun 19, 2018
    #4
  5. XBF SC Tahoa
    XBF SC Tahoa Guest
    Hey Lorde Varuna,



    We have sent you an Xbox Live message with further information. Be sure to check your
    Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.



    Thank you for posting!
     
    XBF SC Tahoa, Nov 3, 2018
    #5
  6. GJChester Win User

    Didn't receive E3 Mixpot

    The Mixpot FAQ did say it may be up to a week for them to be seen on your account.

    The FAQ is here-
    https://support.xbox.com/en-US/games/game-setup/Xbox-MixPot-FAQ     but only Microsoft Support staff (not us community ambassadors) can check why you may not have the content.

    If you look at https://account.microsoft.com/billing/orders it should show if the E3 content has been assigned to you, you will need to be signed in to see the results.

    Its possible while your accounts were linked you were not signed in, or you were no on the first million, and I think you had to watch live not a VOD as they did last year. Also remember some content may only appear in game, ie the Halo Helmet you need
    to look in game in Halo 5 in your Req's to claim it, again mine appeared Thursday..
  7. XBF SC Jasowh Win User

    Didn't receive E3 Mixpot

    Hey Coop Dawg,



    We have sent you an Xbox Live message with further information. Be sure to check your
    Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.



    Thank you for posting!
  8. Chae247 Win User

    Didn't received the E3 mixpot

    Myself and several others never got a message in Message center at all and the content was automatically added to the account without any notice. Be sure you go to
    https://account.microsoft.com/billing/orders on your account and see if you show the items there as "Redeemed" with a $0.00 charge, as you may have received them and just
    are not aware. If you have received the MixPot it will show for you there. If you still do not show that you have the items reply back on this thread and they can look into this.
  9. XBF SC Tahoa Win User

    Didn't received the E3 mixpot

    Hey Lorde Varuna,



    We have sent you an Xbox Live message with further information. Be sure to check your
    Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.



    Thank you for posting!
  10. XBF SC Jasowh Win User

    Didn't receive E3 MixPot yet

    Hey TheTimmaeh,



    We have sent you an Xbox Live message with further information. Be sure to check your
    Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.



    Thank you for posting!
Thema:

Didn't received the E3 mixpot

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