Didn't receive Old back compatible Gears of War Games with preorder

Just received the message now so all is good. Just given this backwards compatibility a go installing one of the old gears of war.

Hey, amazin538! The bonus codes for the Gears of War 4 pre-order have not been sent out yet. We expect these to go out over the next couple weeks, but do not have any further information other than that. Keep an eye out on your Xbox Live messages for those
codes! Thanks for understanding.

Hi,

You are qualified to receive the Xbox 360 backward-compatible games for Gears of War, Gears of War 2, Gears of War 3, and Gears of War: Judgement if you've purchased the game before December 31, 2016. Check out

Gears of War 4 pre-order and promotion info and look for Problems with code redemption. The details provided on that page will help in clarifying why you were not able to receive the codes.

You may also get in touch with our Xbox support team for additional assistance on how to check if your account meets the requirements for the promo. You can choose to reach them via chat support or schedule a call back on your preferred date and time. Refer
to this link for their contact information:
Xbox Contact us

If you have other inquiries, don't hesitate to get back to us.

Hey there ListPrivate,

The website you're linking to is actually for the Gears of War: Ultimate Edition promotion and not the actual promotion for Gears of War 4. You can find more info on that promotion

HERE. To clarify, only codes for the Backward Compatible titles are sent. There is no promotion that offers the Remastered Ultimate Edition currently.

From the promotion page for Gears of War 4

"Gears of War Collection promotion




Note This promotion is not available in China or Japan.

If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible
games:

• Gears of War
• Gears of War 2*
• Gears of War 3
• Gears of War: Judgment

*Gears of War 2 is not available in Germany.

These codes are only playable on Xbox 360 or Xbox One. They won't work on Windows 10."

It sounds like you received the proper codes, but if you have any other questions please feel free to let us know!

Hi,

To better assist you with your concern, may we ask if you have purchased or pre-ordered Gears of War 4?

If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible
games:

• Gears of War
• Gears of War 2
• Gears of War 3
• Gears of War: Judgment
  

These codes are only playable on Xbox 360 or Xbox One.

For additional information about this promotion, you can check this link.

Regards.