Didn't receive my free one month subscription of ea access after pre ordering Madden 17.

Discus and support Didn't receive my free one month subscription of ea access after pre ordering Madden 17. in XBoX Sales and Promo to solve the problem; I pre-ordered Madden 17 and as part of the promotion for pre-order I was suppose to get a code for one month free of EA Access. I have not received... Discussion in 'XBoX Sales and Promo' started by Coolbreeze09, Aug 9, 2016.

  1. Coolbreeze09
    Coolbreeze09 Guest

    Didn't receive my free one month subscription of ea access after pre ordering Madden 17.


    I pre-ordered Madden 17 and as part of the promotion for pre-order I was suppose to get a code for one month free of EA Access. I have not received this code, while several people I know have already received their codes and their order was processed the
    same day as mine.

    :)
     
    Coolbreeze09, Aug 9, 2016
    #1
  2. Ripped M
    Ripped M Guest
    Ea access one month trial

    I lost my code for ea access one month trial after pre ordering madden 17. Would like a new one.
     
    Ripped M, Aug 9, 2016
    #2
  3. I pre ordered madden 17 and didn't recieve my 1 month EA access code

    My EA Access code for 1 month still hasn't been given to me after pre ordering the standard edition of madden NFL 17
     
    FlatPup58154344, Aug 9, 2016
    #3
  4. Beastiem188
    Beastiem188 Guest

    Didn't receive my free one month subscription of ea access after pre ordering Madden 17.

    EA may still e processing yours. It can take up to a couple of days for a promotion to register. You could have missed a step to qualify for the promotion offer, but I'm assuming you didn't. Best thing you may not want to do is wait.

    Like if you are satisfied.
     
    Beastiem188, Aug 9, 2016
    #4
  5. Coolbreeze09
    Coolbreeze09 Guest
    I pre-ordered on 7/30 I should have received it by now, as everyone I know received theirs in a matter of days. Also, there were no "additional steps" required to get the free month. The only requirement was to pre-order the game via Xbox live which I did,
    at which point I was to receive the code in my Xbox live inbox. I have been waiting the required days that it takes to process and the disclaimer said it can take 7 days it has now been 11 days.
     
    Coolbreeze09, Aug 9, 2016
    #5
  6. Miss Bijoux
    Miss Bijoux Guest
    Hey Coolbreeze09 -

    Sincere apologies for the delay. I can definitely understand the frustration this may have caused.

    If you do not see your code for EA Access by end of Friday (August 12, 2016) then please let us know so we can dig a little deeper.

    Thanks for your patience and understanding. Didn't receive my free one month subscription of ea access after pre ordering Madden 17. :)
     
    Miss Bijoux, Nov 3, 2018
    #6
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Didn't receive my free one month subscription of ea access after pre ordering Madden 17.